Impression Management in the Organization

Impression management theory has been popular in sociology and social psychology for many years. This volume offers the first comprehensive application of impression management theory to organizational settings. Researchers and practitioners in organizational settings have recently been using this theory as an explanatory model to focus on the roles and identities that "social actors" utilize in interpersonal situations. The theory of impression management provides a framework for the techniques and strategies people use in order to look good as well as the excuses and justifications they employ to avoid looking bad.

Acknowledgments	p. xi
Introduction Impression Management In Organizations: An Overview1	p. 1
References	p. 3
Perspectives On Impression Management In Organizations	p. 5
the Social Psychological Perspective	p. 5
Indirect Tactics Of Image Management: Beyond Basking	p. 45
References	p. 55
Motives And Costs Of Self-Presentation In Organizations	p. 57
References	p. 70
The Business Of Excuses	p. 73
References	p. 84
Images Of Managerial Success	p. 87
Acknowledgments	p. 101
References	p. 101
The Intuitive Politician And The Assignment Of Blame In Organizations	p. 105
References	p. 120
Self-Presentation Styles In Organizations	p. 125
References	p. 137
The Management Perspective	p. 141
Politics In Organizations	p. 143
References	p. 165
The Ethics Of 10 Impression Management	p. 171
References	p. 185
Self-Presentation Biases In Organizational Research	p. 189
References	p. 199
Acknowledgments	p. 199
Self-Serving Bias As A Self-Sensemaking Strategy: Explicit Vs. Tacit Impression Management	p. 219
References	p. 233
Ingratiation And Impression Management In The Organization	p. 235
References	p. 247
Applications Of Impression Management To Organizational Settings	p. 251
Selection and Organizational Entry	p. 251
Impression Management At Organizational Entry	p. 253
References	p. 266
Impression Management In The Selection Interview	p. 269
Acknowledgments	p. 279
References	p. 279
Supervisors and Employees	p. 297
Impression Management In The Context Of Performance Appraisal	p. 299
References	p. 311
The Role Of Forensic Factors 19 And Grievant Impression Management In Labor Arbitration Decisions	p. 315
References	p. 324
IMpression Management: Its Interpretative Role In The Supervisor-Employee Feedback Process	p. 327
References	p. 337
Leadership	p. 341
References	p. 356
Antinormative Behaviors	p. 375
Lying And Detecting Lies In Organizations	p. 377
References	p. 392
Acknowledgments	p. 392
New Directions	p. 395
Self-Presentational Tactics And Employee Theft	p. 397
References	p. 408
Impression Management Through Office Design	p. 411
Acknowledgments	p. 423
Acknowledgments	p. 424
Impression Management In Services Marketing: A Dramaturgical Perspective	p. 427
References	p. 437
Acknowledgments	p. 437
Author Index	p. 439
Subject Index	p. 453
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Impression Management in the Organization

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