Interaction Design: Beyond Human - Computer

Rogers, Preece and Sharp are a bestselling author team, acknowledged leaders and educators in their field, with a strong global reputation.They bring depth of scope to the subject, encompassing the latest technologies and devices including facebook and YouTube. Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principals ought to apply to Interaction Design, but crucially how they can be applied. Motivating examples are included to illustrate both technical, but also social and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trends The text comes with a lively and highly interactive companion web site containing a rich set of resources enabling students to collaborate on experiments and designs, take part in competitions, find resources and communicate with others.

What is interaction design?
Introduction
Good and poor design
What is interaction design?
The user experience
The process of interaction design
Interaction design and the user experience
Understanding and conceptualizing interaction
Introduction
Understanding the problem space and conceptualizing design
Conceptual models
Interface metaphors
Interaction types
Paradigms, theories, models, and frameworks
Cognitive aspects
Introduction
What is cognition?
Cognitive frameworks
Social interaction
Introduction
Being social
Face-to-face conversations
Remote conversations
Telepresence
Co-presence
Emergent social phenomena
Emotional interaction
Introduction
Emotions and the user experience
Expressive interfaces
Frustrating interfaces
Persuasive technologies and behavioural change
Anthropomorphism and zoomorphism
Models of emotion
Interfaces
Introduction
Interface types
Natural user interfaces
Which interface?
Data gathering
Introduction
Five key issues
Data recording
Interviews
Questionnaires
Observation
Choosing and combining techniques
Data analysis, interpretation, and presentation
Introduction
Qualitative and quantitative
Simple quantitative analysis
Simple qualitative analysis
Tools to support data analysis
Using theoretical frameworks
Presenting the findings
The process of interaction design
Introduction
What is involved in interaction design?
Some practical issues
Establishing requirements
Introduction
What, How, and Why?
What are requirements?
Data gathering for requirements
Data analysis, interpretation, and presentation
Task description
Task analysis
Design, prototyping, and construction
Introduction
Prototyping and construction
Conceptual design: moving from requirements to first design
Physical design: getting concrete
Using scenarios in design
Using prototypes in design
Support for design
Introducing evaluation
Introduction
The why, what, where, and when of evaluation
Types of evaluation
Evaluation case studies
What did we learn from the case studies?
An evaluation framework
Introduction
DECIDE: A framework to guide evaluation
Evaluation Studies: From Controlled to Natural Settings
Introduction
Usability testing
Experiments
Field studies
Evaluation: Inspections, Analytics and Models
Introduction
Inspections: heuristic evaluation and walkthroughs
Analytics
Predictive models
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Interaction Design: Beyond Human - Computer Interaction, 3rd Edition

Summary

Table of Contents

Supplemental Materials