International Management Behavior Global and Sustainable Leadership

This is the seventh edition of International Management Behavior, an established text for students and executives developing the knowledge, perspective and skills required for leading and managing people in global business.

This guide provides a comprehensive overview of international management, structured around the core challenges and opportunities faced by global managers. This encompasses: the role of the global manager, working on an individual and organizational level, and understanding how to manage a diverse workforce. Individual chapters address key subjects, including: the global mindset, working effectively across cultures, strategy execution, change management and working in global teams.  This edition has been thoroughly updated to reflect recent developments in ethics and corporate sustainability.

Based on over 40 years of teaching and research, International Management Behavior 7e is designed to stimulate and facilitate learning. This text combines a wealth of theoretical knowledge with current real-world examples across a range of cultures and industry sectors. The authors focus on research that provides the most immediate, practical guidance for managers, with well-chosen examples to demonstrate practical implementation and bring key concepts to life.

To accompany the revised and updated seventh edition of International Management Behavior, updated instructor support material has been supplied at www.wiley.com/go/lane7e, including PowerPoint slides and teaching notes. This instructor site has been designed in conjunction with the main text to assist the teaching and development of global leaders.

Henry W. Lane is Professor of International Business and Strategy at the D'Amore-McKim School of Business at Northeastern University. He has written numerous books, articles and case studies. Professor Lane received the 2009 Academy of Management, International Management Division’s Outstanding Educator Award. He is active as a consultant and faculty member for university and corporate courses around the world and has taught at business schools in Canada, France, Germany, Finland, Mexico, Colombia and Peru.

Martha L. Maznevski is Professor of Organizational Behavior and International Management and Director of the MBA Program, at the Institute for Management Development (IMD) in Lausanne, Switzerland.  Her research focuses on high-performing global teams and leading people in global complexity. She has published many articles and books about cross-cultural effectiveness, global leadership, teams, and other international management topics.  Her teaching spans a broad range of international organizational behavior themes, and she has worked in Europe, North America, Africa, Asia, Australia and South America, addressing challenges and opportunities of managing people globally. 

Acknowledgments xi

Introduction 1

Part 1 5

Chapter 1 The Global Manager 7

Part 2 31

Chapter 2 Understanding Culture: Through the Looking Glass 33

Chapter 3 Interpersonal Skills for International Management: The MBI Model for High Performance 71

Chapter 4 Managing Global Teams and Networks 97

Part 3 121

Chapter 5 Executing Global Strategy 123

Chapter 6 Talent Management: Selecting and Developing Global Managers 169

Chapter 7 Managing Change in Global Organizations 191

Part 4 215

Chapter 8 Competing with Integrity in Global Business: Personal Integrity 217

Chapter 9 Competing with Integrity in Global Business: Corporate Sustainability 255

Index 281

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