Foreword Preface Acknowledgments About the Editors Chapter1 An Overview of Health Care Management Chapter2 Leadership Chapter3 Management and Motivation Chapter4 Organizational Behavior and Management Thinking Chapter5 Strategic Planning Chapter6 Healthcare Marketing Chapter7 Quality Improvement Basics Chapter8 Information Technology Chapter9 Financing Health Care and Health Insurance Chapter10 Managing Costs and Revenues Chapter11 Managing Health Care Professionals Chapter12 The Strategic Management of Human Resources Chapter13 Teamwork Chapter14 Addressing Health Disparities: Cultural Proficiency Chapter15 Ethics and Law Chapter16 Fraud and Abuse Chapter17 Special Topics and Emerging Issues in Health Care Management Chapter18 Healthcare Management Case Studies and Guidelines Glossary
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