Introduction to Information Systems

The goal of Introduction to Information Systems, Fourth Canadian Edition remains the same: to teach all business majors, especially undergraduate ones, how to use information technology to master their current or future jobs and to help ensure the success of their organization. To accomplish this goal, this text helps students to become informed users; that is, persons knowledgeable about information systems and information technology.  The focus is not on merely learning the concepts of IT but rather on applying those concepts to facilitate business processes. The authors concentrate on placing information systems in the context of business, so that students will more readily grasp the concepts presented in the text. The theme of this book is What's In IT for Me? This question is asked by all students who take this course. The book will show you that IT is the backbone of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management. Information for the Management Information Systems (MIS) major is also included.

Chapter 1           Introduction to Information Systems

Chapter 2           Organizational Strategy, Competitive Advantage, and Information Systems

Chapter 3           Ethics and Privacy

Chapter 4           Information Security and Controls

Chapter 5           Data and Knowledge Management

Chapter 6           Telecommunications and Networking

Chapter 7           E-Business and E-Commerce

Chapter 8           Wireless, Mobile Computing, and Mobile Commerce

Chapter 9           Social Computing

Chapter 10         Information Systems within the Organization

Chapter 11         Customer Relationship Management and Supply Chain Management

Chapter 12         Business Intelligence

Chapter 13         Acquiring Information Systems and Applications

Technology Guide 1       Hardware

Technology Guide 2       Software

Technology Guide 3       Cloud Computing

Technology Guide 4       Intelligent Systems

Technology Guide 5       Protecting Your Information Assets 

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.