Introduction to Management in the Hospitality Industry

The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity–and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and a myriad of other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive analysis of this rewarding field. 

Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry’s multifaceted nature lends itself to broad exploration, and this text provides: 

• Clear guidance through topics related to foodservice operations, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing 
• Emphasis on career planning and job placement strategies, giving students a head start in charting their future in hospitality 
• A combination of Drs. Reynolds and Barrows’ two leading textbooks, Introduction to Management in the Hospitality Industry and Introduction to the Hospitality Industry, into one cohesive, comprehensive edition 
• Substantial coverage of internet commerce and marketing 
• Case studies, including actual interviews with industry professionals, to reinforce primary learning objectives and build critical thinking skills 
• An emphasize on real-world skills and practical methods employed by management professionals 
• Methods to prepare students for job placement in multiple areas of the hospitality and tourism industry 

Preface

Acknowledgments

About the Authors

Part I: The Hospitality Industry

Chapter 1: The Hospitality Industry and You

Chapter 2: Growth and Change in the Hospitality Industry

Part II: Foodservice

Chapter 3: The Foodservice Industry

Chapter 4: Restaurant Operations

Chapter 5: Onsite Foodservice

Chapter 6: Beverages

Part III: Lodging

Chapter 7: The Lodging Industry

Chapter 8: Hotel and Lodging Operations

Chapter 9: Food and Beverages in Hotels

Part IV: Tourism

Chapter 10: The Tourism Industry

Chapter 11: Destinations: Tourism Generators

Chapter 12: Event Management

Part V: Management

Chapter 13: Accounting

Chapter 14: Human Resources

Chapter 15: Service Management

Chapter 16: Leadership and Management

Index

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