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- ISBN: 9780415899994 | 0415899990
- Cover: Hardcover
- Copyright: 12/14/2017
The Language of Consumers: Strategic Brand Building will teach you how to use language successfully to improve brand value and influence consumer behavior. Luna and Lerman are among only a few researchers who take a multidisciplinary perspective on the ways language influences how consumers act. They describe and apply principles from four fields of study: the structure and meaning of language how humans acquire, use and understand language how social setting impacts language use the signs and symbols that make up communication. The strengths of each of these approaches are combined into a solid theory of creating brand value. The book shows how understanding language functions, such the sounds of words, or their meanings, impacts on traditional branding principles, like brand awareness. They recommend specific steps for building a sound brand strategy based on exploiting the richness and complexity of language. This book includes exercises to stimulate class discussion of the theories, and cases to help you apply these theories in practice. The Language of Consumers can be used on a number of courses, including consumer behavior, branding and advertising, linguistics, and communications.