Learning by Design Building Sustainable

This book advances a design-based approach for the investigation and creation of sustainable organizations. The learning-by-design framework is utilized to examine learning in six successful companies in different industries and national settings and provides a roadmap for improving systematic learning in organizations. Investigates learning-by-design in successful companies. Focuses on the choices organizations make about the design of learning mechanisms. Built around six detailed case studies taken from different industries and national settings. Provides a framework for improving the conditions for systematic and sustainable learning in organizations. Offers a clear process model for action and change.

A. B. (Rami) Shani is Professor of Organizational Behavior and Change at California Polytechnic State University, San Luis Obispo. He is a visiting Research Professor on the FENIX Programme at the Stockholm School of Economics, Sweden.

Peter Docherty is Professor of Services Operations Management at the Institute of Industrial Economics and Management (INDEK) at the Royal Institute of Technology (KTH), Stockholm. He is also a Senior Researcher at the National Institute for Working Life in Stockholm.A. B. (Rami) Shani and Peter Docherty have collaborated previously on the book Creating Sustainable Work Systems: Emerging Perspectives and Practice (2002).

List of Figures

vi

List of Tables

vii

About the Authors

ix

Foreword

x

Preface

xv

Acknowledgments

xvii

The Critical Need for Learning by Design

1

(11)

Competitive Strategy, Sustainability and Learning

12

(19)

Individual Competence Development, Learning and Performance

31

(25)

Designing Business-Focused Teams

56

(26)

Transformation and Learning

82

(24)

Development Processes, Learning and Competitiveness

106

(21)

Knowledge Management Processes and Learning

127

(18)

Learning in a Networked Organization

145

(18)

Designing a Sustainable Learning Organization

163

(23)

Learning by Design: Change and Future

186

(16)

Index

202

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Learning by Design Building Sustainable Organizations

Summary

Author Biography

Table of Contents

Supplemental Materials