Leisure Services Management With Web Resources

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9780736069229 | 0736069224
Cover: Package
Copyright: 8/15/2008

Rent

(Recommended)

$50.69

Term

Due

Price

Semester

Dec 13

$53.35

Quarter

Aug 16

$50.69

Short Term

Jul 3

$48.02

*This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.
Buy New

Usually Ships in 3-5 Business Days

$72.89
eBook

Available Instantly

Online: 180 Days

Downloadable: 180 Days

$56.70

This book begins by presenting a firm foundation of competency-based management theory. Students will learn what management is, what the manager's role is and how their work affects their agency and their customers. They will also explore specifIC management areas such as marketing, financial management, human resources, employee development, communication and evaluation.

The Competent Leisure Services Manager
What Is Management?
Competency-Based Management
Conclusion
Foundations of Management
Leadership as a Discipline
Management as a Discipline
Management Trends
Conclusion
Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Conclusion
Legal Foundations for Managers
Current Legal Issues and Trends
Overview of Key Legal Concepts
Applications to Leisure Services Management
Legal Issues in Employment
Conclusion
Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Planning and Decision Making
Planning
Developing a Technology Plan
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Public Relations
Conclusion
Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Motivation, Rewards, and Discipline
Employee Development
Motivation
Reward Systems
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Evaluation
Why Evaluate?
Types of Evaluation
Five-Step Evaluation Process
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion
Table of Contents provided by Publisher. All Rights Reserved.

Please wait while the item is added to your bag...

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

Leisure Services Management With Web Resources

Summary

Table of Contents

Supplemental Materials