Library Services for Multicultural Patrons Strategies to Encourage Library Use

As libraries-school, public, and academic-encounter a growing diversity among their patrons, they will need to find effective ways to serve them. Library Services for Multicultural Patrons offers helpful tips and practical advice for librarians who want to better assist the multicultural groups in their communities. The contributors, who are practicing librarians, share creative ideas for welcoming all patrons into libraries and strategies for serving them more effectively. This book offers librarians a variety of tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their libraries and communities. Book jacket.

Carol Smallwood has worked as a public library systems administrator and consultant and in school, academic, and special libraries. She has authored, coauthored, edited, and coedited several books, including How to Thrive as a Solo Librarian (Scarecrow, 2011) and Preserving Local Writers, Genealogy, Photographs, Newspapers, and Related Materials (Scarecrow, 2012). Kim Becnel is assistant professor of library science at Appalachian State University in Boone, North Carolina. Becnel teaches and researches in the areas of public library management, youth services, and children's literature. Her work has appeared in Middle Management in Academic and Public Libraries (2011), Library Management Tips That Work (2011), Diversity in Youth Literature: Opening Doors through Reading (2012), and Public Libraries.