Management

"Management fourth edition provides students with a thorough explanation and exploration of management concepts and practices across all management functions." "Written in a straightforward style, this book includes contributions from experts in each field to encourage an appreciation of the most recent ideas and practices. The inclusion of topics like ethical and environmental issues, leadership and globalisation, and a new chapter on public sector management and PPEs, helps to develop a solid understanding of the way that organisations are managed."--BOOK JACKET.

Challenge of Management
Leadership
Focus on the Customer
Marketing
Strategic Management
The Implementation of Strategy
Total Quality Management
Management Control
Organisational Culture
Organisational Communication
Human Resource Management
Work Motivation
Management Decision Making
Operations Management
Information Systems Management
Financial Management
Business Ethics and Corporate Responsibility
Environmental Issues and Environmental Management
Multinational Management
Management in Perspective
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Summary

Table of Contents

Supplemental Materials