Management : Leading & Collaborating in the Competitive World

Bateman and Snell's Management: Leading & Collaborating in a Competitive Worldis a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing. Bateman/Snell' results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation, service and sustainability. These six performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaborationtheme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.

PART ONE
Foundations of Management
Chapter 1: Managing and Performing
Chapter 2: The External and Internal Environments
Chapter 3: Managerial Decision Making

PART TWO

Planning: Delivering Strategic Value
Chapter 4: Planning and Strategic Management
Chapter 5: Ethics and Corporate Responsibility
Chapter 6: International Management

PART THREE

Organizing: Building a Dynamic Organization
Chapter 7: Organization Structure
Chapter 8: Organizational Agility
Chapter 9: Human Resources Management
Chapter 10: Managing the Diverse Workforce

PART FOUR
Leading: Mobilizing People
Chapter 11: Leadership
Chapter 12: Motivating for Performance
Chapter 13: Teamwork
Chapter 14: Communicating

CHAPTER FIVE
Controlling: Learning and Changing
Chapter 16: Managerial Control
Chapter 17: Managing Technology and Innovation
Chapter 18: Creating and Leading Change

Glossary
Notes
Photo Credits
Indexes