The Management of Maintenance and Engineering

This book is an introduction, with a management perspective, to maintenance and engineering for hotel and foodservice managers-in-training.

Frank D. Borsenik and Alan T. Stutts are the authors of The Management of Maintenance and Engineering Systems in the Hospitality Industry, 4th Edition, published by Wiley.

Preface

xi

1 HOSPITALITY MAINTENANCE AND ENGINEERING

1

(24)

Introduction

2

(1)

Hospitality Managers

2

(2)

Management Factors

4

(17)

Summary

21

(4)

2 MANAGING THE MAINTENANCE-AND-ENGINEERING DEPARTMENT

25

(36)

Introduction

26

(1)

Department Activities

27

(3)

Records, Logs, and Department Procedures

30

(16)

Evaluating the Maintenance-and-Engineering Department

46

(4)

Advanced Management Concepts

50

(7)

Summary

57

(4)

3 ENERGY AND ENERGY-MANAGEMENT SYSTEMS

61

(36)

Introduction

62

(5)

Energy Resources

67

(8)

Developing an Energy-Management Program

75

(1)

The Energy-Management Program

75

(15)

Energy-Management Control Systems

90

(3)

Summary

93

(4)

4 READING BLUEPRINTS FOR ENERGY MANAGEMENT

97

(46)

Introduction

97

(2)

Blueprint Uses

99

(5)

Scales and Dimensions

104

(9)

Types of Blueprints

113

(21)

Summary

134

(9)

5 COMPUTER APPLICATIONS FOR MAINTENANCE AND ENGINEERING

143

(16)

Introduction

143

(7)

Maintenance Management

150

(6)

Summary

156

(3)

6 LIFE SAFETY SYSTEMS

159

(40)

Introduction

160

(1)

Fire

161

(26)

Security Systems

187

(8)

Summary

195

(4)

7 HEATING CONCEPTS AND HEAT MANAGEMENT

199

(36)

Introduction

200

(1)

Heat and Temperature

200

(3)

Types of Heat

203

(4)

Heat Transfer

207

(8)

Managing Building Heating Systems

215

(16)

Summary

231

(4)

8 MANAGEMENT OF REFRIGERATION SYSTEMS

235

(28)

Introduction

236

(1)

Refrigeration Cycles

236

(2)

Refrigerants

248

(2)

Reach-in Food Chillers

250

(2)

Reach-in Freezers

252

(1)

Walk-in Chillers and Freezers

253

(4)

Energy Management and Maintenance

257

(1)

Summary

258

(5)

9 MANAGEMENT OF VENTILATION SYSTEMS

263

(22)

Introduction

263

(2)

Ventilation Rates

265

(3)

Ventilation Systems

268

(9)

Air Filtration

277

(2)

Smoke-Free Environment

279

(1)

Ventilation Maintenance

280

(1)

Summary

281

(4)

10 MANAGEMENT OF AIR-CONDITIONING SYSTEMS

285

(30)

Introduction

286

(1)

Air-Conditioning Terms

286

(1)

Human Comfort Terms

287

(6)

Heat Load Factors

293

(6)

Air-Conditioning Systems

299

(4)

Air-Conditioning System Components

303

(6)

Maintenance and Energy Management

309

(2)

Summary

311

(4)

11 ELECTRICAL NETWORKS AND SYSTEMS

315

(60)

Introduction

316

(1)

Measurement of Electrical Energy

317

(2)

Types of Electric Energy

319

(7)

Purchasing Electric Energy

326

(9)

The Electrical Service System for Buildings

335

(9)

Codes and Testing

344

(2)

Electric Heat

346

(3)

Electric Lighting

349

(14)

Electric Motors

363

(6)

Emergency Electrical Systems

369

(1)

Summary

370

(5)

12 WATER SYSTEMS MANAGEMENT

375

(42)

Introduction

376

(1)

Sources of Water

376

(2)

Water Pumps

378

(4)

Water and Sewage Charges

382

(1)

Water Distribution Systems

383

(6)

Factors of Water Distribution Design

389

(5)

Heating Water

394

(6)

Water Supply Maintenance

400

(2)

Plumbing Fixtures

402

(2)

Drainage Systems

404

(3)

Drainage Maintenance

407

(1)

Swimming Pools

407

(6)

Summary

413

(4)

13 MANAGEMENT OF BUILDING TRANSPORTATION SYSTEMS

417

(24)

Introduction

418

(1)

Vertical-Transportation Techniques

419

(15)

Horizontal-Transportation Techniques

434

(2)

Energy-Management Considerations

436

(1)

Summary

437

(4)

14 MANAGEMENT OF SOUND

441

(26)

Introduction

442

(1)

Typical Sound Problems

442

(3)

Terminology

445

(10)

Sound Transmission Management

455

(7)

Sound Control Within Rooms

462

(1)

Worker Sound Effects

463

(1)

Summary

463

(4)

15 FOODSERVICE EQUIPMENT MAINTENANCE

467

(28)

Introduction

467

(2)

Foodservice Equipment Selection Factors

469

(5)

Preventive-Maintenance Considerations

474

(18)

Summary

492

(3)

16 MANAGEMENT OF LAUNDRY SYSTEMS

495

(18)

Introduction

495

(1)

Laundering Alternatives

496

(3)

Economic Factors

499

(2)

Laundry Layout and Utilities

501

(3)

Laundering Principles

504

(5)

Summary

509

(4)

17 EXTERIOR SYSTEMS

513

(22)

Introduction

513

(1)

Roofing

514

(3)

Facades

517

(2)

Windows and Doors

519

(2)

Signage

521

(4)

Parking, Walks, and Drives

525

(2)

Landscape and Grounds Management

527

(4)

Summary

531

(4)

18 WASTE AND POLLUTION MANAGEMENT

535

(16)

Introduction

535

(1)

Solid Wastes

536

(4)

Air Pollution

540

(2)

Water Pollution

542

(3)

Sewage Disposal

545

(3)

Summary

548

(3)

APPENDIXES

551

(60)

1 Selected Conversion Units Used in This Book

551

(2)

2 Replacement Cycles for Items that Fail

553

(2)

3 Replacement of Items that Wear Out

555

(3)

4 Life-Cycle Costing

558

(3)

5 General Comprehensive Energy-Management Program

561

(10)

6 Part A: Fixed and Variable Energy Consumption (An Application of Linear Regression

571

(3)

Part B: Energy Management with Multiple Regression

574

(4)

7 Energy Requirements for Cooking Food

578

(3)

8 Annual Heating Requirements and Thermal Insulation Economy

581

(6)

9 Refrigeration Heat Loads and Their Effects on Equipment Requirements

587

(6)

10 Equipment Ventilation Example Computations

593

(3)

11 Optimal Insulation Thickness for Cooling; Psychometric Chart; Computational Model for Air Conditioning

596

(10)

12 Analysis of Various Laundering Alternatives for a 300-Guest-Room Lodging Establishment with Foodservice

606

(5)

Glossary

611

(40)

INDEX

651

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The Management of Maintenance and Engineering Systems in the Hospitality Industry

Summary

Author Biography

Table of Contents

Supplemental Materials