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- ISBN: 9780415529402 | 0415529409
- Cover: Hardcover
- Copyright: 11/25/2013
Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport. This 4thedition has been fully revised and updated to reflect the many important developments in the management of airports and issues facing the aviation industry since the 3rdedition. The 4thedition features: New content on : fuel prices, economic recession, natural disasters (ash cloud), emerging economies, developments in technology and impact of deregulation of airports. Two new chapters on Sustainability and Service Quality. This is to reflect the growing importance of creation and adoption of sustainable policies and increasing need for airports to offer wide ranging and quality services to diverse customer base to remain competitive. Up dated and new international case studies to show recent issues and theory in practice. New case studies on emerging economies such as China, India and Middle East. Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.