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Managing Business & Professional Communication

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Managing Business & Professional Communication by Dodd, Carley H., 9780205823864
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9780205823864 | 0205823866
  • Cover: Paperback
  • Copyright: 12/29/2010
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Business and Professional Communicationengages the reader with the most current strategies needed to effectively manage workplace communication challenges. Noted as a complete text matching the unique demands of the workplace environment to student competencies,Business and ProfessionalCommunicationsurpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully.Business and Professional Communicationnot only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.

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