Managing Organizational Behavior: What Great Managers Know and Do

Managing Organizational Behaviorby Baldwin/Bommer/Rubindistinguishes itself from other OB texts by taking a carefully-balanced approach to OB. It covers all traditional OB topics but in a decision-oriented, not just descriptive, way. It embraces the best OB models and evidence but engages students in how to use those models to improve their skill-sets and more successfully navigate organizational life. It is expressly designed to reconcile student demands for relevance and application with instructor interests in rigor, evidence and appropriate coverage of the discipline. Its student-centric materials provide students with relevant cutting-edge research and applications through extensive case studies, Manage What?situations, and practical Tool Kits that bring OB and career success to real life.

PART ONE Personal Skills
1. Organizational Behavior and Your Personal Effectiveness
2. Managing Stress and Time
3. Solving Problems
4. Making Ethical Decisions
PART TWO Interpersonal Skills
5. Communication
6. Motivating Others
7. Managing Employee Performance
8. Using Power and Influence
9. Leading Others
PART THREE Group and Organizational Skills
10. Team Effectiveness
11. Resolving Conflict Through Negotiation and Mediation
12. Recruiting, Selecting, and Retaining Talent
13. Culture and Diversity
14. Making Change