Managing Teams

Leading teams is an essential skill every manager must possess. To do it effectively, you must know how to instill commitment in your team, improve communication among group members, and diagnose common problems that can derail a team. In this book, you'll find valuable advice and proven strategies for managing teams, including how to: Diagnose common problems that can impede team progress Take corrective measures to remove team problems and improve performance Resolve team conflicts Promote interdependence within teams

Keeping Your Team on Track
An overview of the challenges team leaders must surmount
Evaluating the team's process
Understanding common obstacles
Lack of Team Identity
A closer look at a vital ingredient in team success
Appreciating why team identity is crucial
Understanding causes of weak team identity
Strengthening team identity
Ineffective Decision Making
Tips for combating an all-too-common problem
Agreeing on a decision-making approach
Sharpening decision-making skills
Poor Communication
Ideas for examining one of your processes
Understanding the costs of poor communication
Enhancing team members' communication skills
Destructive Conflict
Suggestions for turning unproductive disagreements into productive ones
Defining the root cause of the conflict
Negotiating a resolution
Encouraging active listening
Reminding team members to forgive
Low Participation
Advice for ensuring that everyone takes part in the team
Detecting low participation
Confirming expectations about participation
Enabling members to meet expectations
Asking for explanations
Assessing member/task fit
Absence of Creativity
Recommendations for catalyzing creativity
Promoting diversity of thinking styles and technical skills
Balancing paradoxical characteristics
Moving from divergent to convergent thinking
"Groupthink"
Ideas for preventing this dangerous mindset
Understanding the dangers of groupthink
Recognizing the symptoms
Combating groupthink
Ineffective Team Leadership
Strategies for tackling this troubling condition
Recognizing the signs of poor leadership
Identifying the root causes
Balancing bossing with empowering
Taking action when you're not the leader
Tips and Tools
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Table of Contents

Supplemental Materials