Managing Technology in the Hospitality

Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook's comprehensive introduction to the information systems used in hospitality. This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology.

About the Educational Institute

We Train The Best!

The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.

Chapter: 1 Hospitality Technology Systems

Chapter: 2 Hospitality Technology Components

Chapter: 3 Reservation Systems

Chapter: 4 Rooms Management and Guest Accounting Applications

Chapter: 5 Property Management System Interfaces

Chapter: 6 Point-of-Sale Technology

Chapter: 7 Food and Beverage Management Applications

Chapter: 8 Sales and Catering Applications

Chapter: 9 Accounting Applications

Chapter: 10 Information Management

Chapter: 11 Selection System

Chapter: 12 System and Security Maintenance

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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Managing Technology in the Hospitality Industry with Answer Sheet (AHLEI)

Summary

Author Biography

Table of Contents

Supplemental Materials