Medical Office Practice

Use the completely updated MEDICAL OFFICE PRACTICE, 8th Edition as the capstone of your Medical Assisting or Medical Office Assistant curriculum. Students experience a full simulation of employment as a medical office assistant through this 30-hour program. All jobs are updated to the latest accreditation guidelines and daily tasks are assigned as they would be in a real world setting, incorporating computer-based procedures and emphasizing the latest HIPAA standards, confidentiality, and ethics throughout. Alternate assignments in the Instructor's Manual give practice in therapeutic communication and working with Spanish patients. MEDICAL OFFICE PRACTICE, 8th Edition can help your students bridge the gap from learning in the classroom to working in a medical office.

Welcome to Medical Office Practice!
Getting Started: Administrative Functions
Introduction to HIPAA and Signing a Confidentiality Statement
Written Communication--Revising Patient Information Brochure
Blocking the Schedule Using MOSS
Administrative Functions--Filing Procedures
Administrative Functions and Managed Care/Insurance--Preparing Patient Files
Administrative Functions--Scheduling Patient Appointments
Administrative Functions--Patient Registration
Legal Implications--Request for Release of Medical Information
Concepts of Effective Communication--Transcription: SOAP Notes
Concepts of Effective Communication--Telephone Messages
Looking Up a Patient Appointment, Creating Daily Appointment Patient List; Making New Patient Reminder Calls
Concepts of Effective Communication and Ethical Considerations--Patient Scenarios
Administrative Functions--Scheduling Special Procedures (Mammogram)
Concepts of Effective Communication--Oncology Consult
Concepts of Effective Communication--Making a Referral to a Specialist
Administrative Functions--Researching Drug Information
Creating a Travel Itinerary
Administrative Functions--Blocking the Physician's Schedule
Concepts of Effective Communication--Oncology Consult
Concepts of Effective Communication--Completing Finished Copy from Rough Draft
Legal Implications--Preparing Occupational Exposure Incident Report
Office Administration--Ordering Office Supplies and Preparing a Purchase Order
Administrative Functions--Manual Appointment Scheduling
Basic Practice Finances--Posting Entries on a Day Sheet
Basic Practice Finances--Computerized Procedure Posting
Basic Practice Finances--Computerized Payment Posting
Employee Payroll--Completing Work Record, Preparing and Proving Totals on Payroll Register
Protective Practices--Material Safety Data Sheets (MSDS)
Basic Practice Finances--Posting Adjustments, Collection Agency Payments, and Processing Refunds
Managed Care/Insurance--Processing Insurance Claims
Procedural and Diagnostic Coding
Protective Practices--Identifying Community Resources
Concepts of Effective Communication--Scheduling Admission to a Hospital; Preparing Patient for Procedure
Administrative Functions--Proofreading and Preparing Final Copies from Draft Copies
Legal Implications--Creating or Updating Resume and Preparing for Job Interview
Reference Materials
Job Reference Table
Using Medical Office Simulation Software (MOSS)
Forms
Glossary of Medical Terms
Table of Contents provided by Publisher. All Rights Reserved.

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Medical Office Practice

Summary

Table of Contents

Supplemental Materials