Messages : The Communication Skills Book

The classic, best-selling communication skills book,Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more.

Matthew McKay, Ph.D., is a professor at the Wright Institute in Berkeley, CA. Martha Davis, Ph.D., was a psychologist in the department of psychiatry at Kaiser Permanente Medical Center in Santa Clara, CA, for more than thirty years prior to her retirement. Patrick Fanning is a professional writer in the mental health field and coauthor of many psychology and communications titles.