Opportunities and Challenges of Workplace Diversity

I. UNCOVERING THE COMPLEXITIES OF WORKPLACE DIVERSITY

1. Diversity in the Workplace: A Theoretical and Pedagogical Perspective

2. Diversity in the Workplace: A Legal Perspective

3. An Integrated Approach to Managing Diversity in Organizations

4. Exemplary Diversity Leaders and Organizations

Case Study: Diversity as Strategy, By David A. Thomas

II.  MANAGING AND MISMANAGING: CASE STUDIES ON AMERICAN BUSINESSES

5. Gender  

Case Study: Augusta National Golf Club: Membership for Women or Staying the Course? By Ray B. Swart, Ashish K. Singh, and Andrew Nelson under the supervision of James S. O’Rourke

Case Study: Mothers Work Inc.: Brand Image and Accusations of Employment Discrimination, By Carolyn E. Billick and Lusiena H. C. Wong under the supervision of James S. O’Rourke

6. Race and National Origin

Case Study:  The Classic Look of Discrimination: Abercrombie & Fitch’s Struggle to Manage Diversity, By Kathryn A. Cañas and Jacob K. Sorensen

Case Study Response: Abercrombie and Fitch’s Story of Transformational Work, By Todd Corley

Case Study: Making the Cut or On the Ropes: A Play-by-Play Analysis of Diversity and Sports in the NFL, NASCAR, PGA, and NBA, By Kathryn A. Cañas, Jen Lair, and Jacob Bowman

Case Study: Texaco, Inc.: Racial Discrimination Suit (A), By Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O’Rourke

Case Study: Texaco, Inc.: Racial Discrimination Suit (B), By Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O’Rourke

Case Study: Denny’s Restaurants: Creating a Diverse Corporate Culture (A), By M. Jennifer Abes, W. Brent Chism, and Thomas F. Sheeran under the supervision of James S. O’Rourke

Case Study: Denny’s Restaurants: Creating a Diverse Corporate Culture (B), By M. Jennifer Abes, W. Brent Chism, and Thomas F. Sheeran under the supervision of James S. O’Rourke

7. Age  

Case Study: AT&T, Age Discrimination, and the EEOC, by James Oliver

Case Study: Asleep at the Wheel: Ford Motor Company’s Exclusion of the Older Worker, By Kathryn A. Cañas and Harris Sondak

8. Religion and Spirituality

Case Study: Purity of Spirit: Tom’s of Maine, Adapted by Kathryn A. Cañas and Harris Sondak from a case written by Edmund R. Gray

9. Sexual Orientation and Gender Identity

Case Study: The Cracker Barrel Restaurants, By John Howard

Case Study: Nike and the LGBT Community: Diversity + Inclusion = A Successful Brand, By James Oliver

Case Study: When Steve Becomes Stephanie, By Loren Gary and Brian Elliot

10. Disabilities

Case Study: In the Eye of the Perfect Storm: Creating Accessibility–IBM, GM, and CISCO, By  Kathryn A. Cañas and Harris Sondak

III. EXERCISES: DEVELOPING THREE ESSENTIAL SKILLS

11. Analyzing Self

12. Understanding Difference

13. Assessing Organizations

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