Organizational Behavior, 3rd Edition

An accessible and practical discussion of organizational behavior

In the newly updated third edition of Organizational Behavior, a team of accomplished educators delivers a multidimensional text that combines analysis, knowledge, personal development, and synthesis with useful pedagogical features that bring organizational behavior to life. This edition reconsiders organizational behavior from an interdisciplinary vantage point, showing students the interdependence of factors that explain human behavior. Frequently addressed organizational behavior subjects are considered from within an integrated framework and are employed to answer functionally relevant questions about why people behave the ways in which they do, as well as how to effectively influence and manage others.

Part 1: Why Do I Need to Study Organizational Behavior?

1 Introducing Organizational Behavior 1-1

2 OB in Context 2-1

Part 2: Why Do People Behave as They Do?

3 Individual Diff erences 3-1

4 Cognition and Emotion 4-1

5 Motivation 5-1

Part 3: How Do I Eff ectively Manage Myself and Influence Others?

6 Work Well in Teams 6-1

7 Be an Eff ective Leader and Follower 7-1

8 Understand and Manage Power and Politics 8-1

9 Build Strong Relationships and Networks 9-1

10 Develop Communication Skills 10-1

11 Handle Conflict, Negotiation, and Decision Making 11-1

OB SKILLS WORKBOOK W-1

GLOSSARY G-1

SELF-TEST ANSWERS ST-1

NOTES N-1

INDEX I-1

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