Organizational Behavior Experiences and Cases

, by Marcic, Dorothy; Seltzer, Joe; Vaill, Peter

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ISBN: 9780324048506 | 0324048505
Cover: Paperback
Copyright: 8/7/2000

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This text is a compilation of 67 engaging, flexible, and tested exercises for active learning of organizational behavior. Exercises range from the simple to the complex and can be implemented as individual or group activities. Self-inventories, role-plays, and case studies provide a diversity of experiences. A section of 11 short readings serves as an anchor to students new to experiential methods, group processes, and case analysis.

Introduction to Organizational Behavior

Assumptions about People and Organizations

(4)

A Manager's Job

(4)

My Absolute Worst Job (or Boss): An Icebreaker

(2)

Personality and Attitudes

Personality Assessment: Jung's Typology

(6)

Locus of Control

(4)

Element B: An Interpersonal Relations Instrument

(8)

Perception and Attribution

Incongruent Perceptions: The Case of the ``Other Systems Group''

(2)

The Case of the Predictable Bikers

(2)

Defense Mechanisms

(2)

Learning and Reinforcement

The Learning-Model Instrument

(8)

What Does Learning Really Mean?

(2)

Work Motivation

Motivating the Simpsons

(4)

Work vs. Play

(4)

Mega Manufacturing

(4)

Motivating Performance: Goal Setting and Reward Systems

The Brady Bunch Experience Equity Theory

(4)

Team Ring-Toss---An Experiential Exercise

(4)

Work Stress

Assessing Your Level of Stress

(10)

Strategies for Managing Stress

(8)

Group and Team Behavior

Tower of Team Power

(4)

Wilderness Survival

(6)

Merger at Mother Hubbard Shoes

(2)

Windsock, Inc.

(4)

Tilt! An Exercise in Team Learning Under Competitive Conditions

(4)

Power and Political Behavior

Empowerment

103

(14)

Experiencing Influence Styles

117

(2)

A Simple---But Powerful---Power Simulation

119

(2)

Conflict and Negotiation

Management of Differences

121

(10)

Ugli Orange Case

131

(2)

Border Dispute

133

(2)

Prisoner's Dilemma: An Intergroup Competition

135

(2)

Leadership: Foundations

Take Me to Your Leader---An Imaginative Reflection

137

(6)

Path-Goal Leadership: The Pat Howard Role Play

143

(10)

Leadership Role Plays: Using Coaching and Counseling Skills

153

(2)

Leadership: Contemporary Developments

Leadership: Its Essence

155

(2)

Ten Minutes Until Crunch Time---A Role Play

157

(2)

The Teledon Industries Role Play

159

(2)

The President's Decision: A Role Play

161

(4)

Interpersonal Communication

Poor Listening Habits: Identifying and Improving Them

165

(4)

Feedback: Interpersonal Relationships in Groups

169

(2)

Decision-Making in Organizations

Improving Organizational Decision-Making

171

(6)

Minute Memos

177

(8)

Job Design

Job Design Exercises

185

(6)

Emily Fife and Learning a Living

191

(4)

Organization Design

The Four Frames Model: Analyzing a Hospital Department Consolidation

195

(6)

The Honda Case: Designing for Quality

201

(6)

Words-In-Sentences Company

207

(6)

Organizational Culture

Organizational Culture Assessment

213

(6)

Decisions at R. J. P. & B. Advertising

219

(2)

Organizational Change

Force Field Analysis

221

(4)

An Ancient Tale

225

(2)

Creativity

Tolerance for Ambiguity

227

(4)

Adaptors and Innovators

231

(4)

Developing Vivid Language

235

(2)

Management of Diversity

Becoming a Minority: Being Exposed to Cultural Diversity

237

(4)

Understanding Race and Gender Differences

241

(2)

What's in a Name: Cultural Meanings

243

(2)

International Cross-Cultural Management

Lao Bao's

245

(8)

The Owl: Cross-Cultural Sensitivity

253

(2)

Values and Ethics

Moral Dilemmas

255

(6)

Ethics in International Business

261

(4)

Integrative Cases and Exercises

SSS Software: An In-Basket Exercise

265

(12)

Organization Learning: Humpty Dumpty Takes a Fall

277

(2)

Casual Togs, Inc.

279

(8)

The Pleasure Boat Shipyard

287

(4)

The Leadership Self-Study Project

291

(2)

Professional Skills Assessment

293

(6)

Synthesis: Would You Hire Pat Howard?

299

(2)

Appendix 1: Readings

1-A. Instructions to New Groups

301

(3)

1-B. An Introduction to Cases

304

(4)

1-C. A Model for the Development of Skills

308

(1)

1-D. Participating in Role Plays

309

(1)

1-E. Learning from Inventories

310

(1)

1-F. Giving and Receiving Feedback

311

(2)

1-G. Analysis of Team or Group Effectiveness

313

(2)

1-H. On Using the Classroom as an Organization

315

(2)

1-I. Effective Group Participant Peer Evaluation (BARS Format)

317

(4)

1-J. Jung's Personality Typology

321

(7)

1-K. Observing and Understanding Group Processes

328

(6)

1-L. Change Itself Is Changing

334

(1)

Appendix 2: Roles and Other Confidential Information

Do not Read Until Instructed to do so.

2-A. The Teledon Industries Role Play---Role Description for Kim Woodhall

335

(2)

2-B. Ugli Orange Case---Role Description for Dr. Roland

337

(1)

2-C. Coaching and Counseling---Role Description for Pat Jones, Supervisor

338

(2)

2-D. The President's Decision---Role Description for John/Joan Ward

340

(1)

2-E. Path-Goal Leadership: The Pat Howard Role Play---Role Description for Pat Howard, Manager, Round 1

341

(1)

2-F. Border Dispute---TOP SECRET: Arak Negotiation Information

342

(4)

2-G. Experiencing Influence Styles---Role Description for Dale Williams

346

(1)

2-H. Ugli Orange Case---Role Description for Dr. Jones

347

(1)

2-I. Path-Goal Leadership: The Pat Howard Role Play---Role Descriptions for Subordinates, Round 1

348

(2)

2-J. Incongruent Perceptions---The Case of the ``Other Systems Group'':Part IIb

350

(1)

2-K. The President's Decision---Role Description for William/Wanda Carson

351

(1)

2-L. The Teledon Industries Role Play---Description for Robin Gerrity

352

(1)

2-M. The President's Decision---Role Description for James/Jane Jackson

353

(1)

2-N. Experiencing Influence Styles---Role Descriptions for Subordinates

354

(1)

2-O. Border Dispute---Scoring Protocol

355

(1)

2-P. Path-Goal Leadership: The Pat Howard Role Play---Role Description for Pat Howard, Manager, Round 2

356

(1)

2-Q. Coaching and Counseling---Role Description for Robin Smith, Subordinate

357

(2)

2-R. The Owl: Cross-Cultural Sensitivity---Role Description for X-ians

359

(2)

2-S. Poor Listening Habits: ABC Listening Sheet

361

(1)

2-T. The President's Decision---Role Description for Russell/Rita Haney

362

(1)

2-U. Path-Goal Leadership: The Pat Howard Role Play---Role Descriptions for Subordinates, Round 2

363

(2)

2-V. Border Dispute---TOP SECRET: Barkan Negotiation Information

365

(4)

2-W. Coaching and Counseling---Role Description for Observer

369

(3)

2-X. The Owl: Cross-Cultural Sensitivity---Role Description for Americans/Westerners

372

(1)

2-Y. Poor Listening Habits: NL Sheet

373

(1)

2-Z. Merger at Mother Hubbard Shoes---Chris Peters

374

(1)

2-AA. Incongruent Perceptions---The Case of the ``Other Systems Groups'':Part IIa

375

(1)

2-AB. The Teledon Industries Role Play---Description for Chris Reilly

376

(1)

2-CC. Merger at Mother Hubbard Shoes---Pat Johnson

377

(1)

2-DD. Border Dispute---Treaty

378

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Organizational Behavior Experiences and Cases

Summary

Table of Contents

Supplemental Materials