Organizational Behavior: A Management Challenge

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ISBN: 9780805840551 | 0805840559
Cover: Paperback
Copyright: 8/1/2001

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This textbook in Organizational Behavior is appropriate for undergraduate as well as MBA students of management and psychology. Very readable, this textbook, authored by accomplished Management professors, will focus on the latest research in OB.

Preface	p. xix
About the Authors	p. xxv
Introduction	p. 1
Organizational Behavior: A Management Challenge	p. 3
Introduction	p. 5
Management: A Prescriptive View	p. 6
Organizational Behavior: A Descriptive View	p. 10
Summary	p. 17
Key Terms	p. 17
Discussion Questions	p. 17
On Your Own: The Organizational Behavior IQ Test	p. 18
Closing Case	p. 20
Individual Behavior	p. 27
Foundations: Perception, Attitudes, and Personality	p. 29
Introduction	p. 31
The Process of Perception	p. 32
Attitudes	p. 42
Personality	p. 46
Person Perception	p. 50
Summary	p. 55
Key Terms	p. 56
Discussion Questions	p. 56
On Your Own: Laws of Control	p. 57
Closing Case	p. 58
Learning and Motivation	p. 59
The Learning Organization	p. 61
Content Theories: How to Energize Behavior	p. 64
Process Theories: Acquiring and Directing Behavior	p. 70
Cognitive Qualifications	p. 75
Summary	p. 83
Key Terms	p. 83
Discussion Questions	p. 84
On Your Own: Assessing Your Work Motivation	p. 84
On Your Own: Motivation Questionnaire	p. 84
Closing Case	p. 85
Individual Decision Making	p. 87
Introduction	p. 88
Making Decisions	p. 89
Fairness As a Component of Decision Making	p. 103
Creativity	p. 112
Summary	p. 113
Key Terms	p. 114
Discussion Questions	p. 114
On Your Own: The Wall Street Journal Workplace--Ethics Quiz	p. 115
Closing Case	p. 116
Conflict in Organizations	p. 118
Introduction	p. 119
Intraorganizational Clashes	p. 120
Managing Conflict	p. 127
Summary	p. 142
Key Terms	p. 143
Discussion Questions	p. 143
On Your Own: Conflict Questionnaire	p. 144
Closing Case	p. 146
Behavior in Groups	p. 153
Groups and Teams	p. 155
Introduction	p. 157
The Nature of Groups	p. 157
The Nature of Teams	p. 165
Building Effective Groups and Teams	p. 170
Communication in Groups and Teams	p. 174
Summary	p. 185
Key Terms	p. 185
Discussion Questions	p. 185
On Your Own: Interpersonal Communications Survey	p. 186
Closing Case	p. 190
Power, Politics, and Influence	p. 191
Introduction	p. 193
Politics and Power	p. 193
Groups as Social Context	p. 206
Group Characteristics and Influence	p. 214
Summary	p. 216
Key Terms	p. 216
Discussion Questions	p. 217
On Your Own: Social Power Inventory	p. 217
Closing Case	p. 220
Group Decision Making	p. 221
Introduction: The Nature of Group Decision Making	p. 223
Problems with Group Decision Making	p. 228
Solutions in Group Decision Making	p. 235
Summary	p. 244
Key Terms	p. 245
Discussion Questions	p. 245
On Your Own: Applying the Vroom-Yetton Model	p. 245
Closing Case	p. 246
Leadership	p. 247
Introduction	p. 249
Formal and Informal Leadership	p. 250
Leadership as a Managerial Role	p. 250
Universal Approaches to Leadership	p. 252
Contingency Approaches to Leadership	p. 258
Alternative Theories of Leadership	p. 265
Summary	p. 271
Key Terms	p. 272
Discussion Questions	p. 272
On Your Own: T-P Leadership Questionnaire: An Assessment of Style	p. 273
Closing Case	p. 274
Managing for Performance	p. 281
Organizational Entry and Socialization	p. 283
Introduction	p. 285
Entry Into an Organization: The Organization's Perspective	p. 285
Entry Into an Organization: The Individual's Perspective	p. 290
Organizational Commitment	p. 293
Organizational Culture	p. 297
Organizational Socialization	p. 299
Summary	p. 303
Key Terms	p. 303
Discussion Questions	p. 304
On Your Own: Alien Invasion	p. 304
Closing Case	p. 305
Job Design	p. 306
Introduction	p. 308
The Tradition of Work Simplification	p. 308
Individual Job Characteristics	p. 310
Workgroup Perspectives	p. 322
Barriers to Job Redesign Success	p. 325
Summary	p. 328
Key Terms	p. 329
Discussion Questions	p. 329
On Your Own: Job Characteristics Instrument	p. 330
Closing Case	p. 332
Maintaining Performance	p. 333
Introduction	p. 335
Compensation Systems	p. 336
Types of Discrimination	p. 345
Goal Setting	p. 345
Performance Appraisal Systems	p. 348
Managing for Improved Performance	p. 358
Summary	p. 361
Key Terms	p. 363
Discussion Questions	p. 363
On Your Own: Developing a Performance Appraisal System for Faculty	p. 363
Closing Case	p. 364
The Larger Context of Organizational Behavior	p. 369
The Environment	p. 371
Introduction	p. 372
The Myth of the Closed System	p. 373
Environmental Forces Exerting Influence on Organizations	p. 378
The Forms of Environmental Forces	p. 385
Managing Environmental Dependence	p. 388
Summary	p. 392
Key Terms	p. 393
Discussion Questions	p. 393
On Your Own: Exploring Environmental Forces	p. 393
Closing Case	p. 394
Organizational Structure and Design	p. 396
Introduction	p. 398
Elements of Organizational Structure	p. 399
Common Organizational Structures	p. 405
Factors Influencing Choice of Organizational Structure	p. 411
Symptoms of Design Deficiencies	p. 418
Summary	p. 420
Key Terms	p. 421
Discussion Questions	p. 421
On Your Own: Analysis of an Organization's Structure	p. 421
Closing Case	p. 422
Managing Change	p. 423
Introduction	p. 425
The Dynamics of Change	p. 425
A Model for Change in Organizations	p. 432
An Alternative Approach to Change	p. 437
Change in Corporate America	p. 444
Summary	p. 448
Key Terms	p. 449
Discussion Questions	p. 449
On Your Own: Likert's Profile of Organizational Characteristics	p. 450
Closing Case	p. 452
Inclusion: Managing Diversity in the Workplace	p. 453
Introduction	p. 455
The Changing Demographics of the Workforce	p. 456
Discrimination	p. 464
Inclusion as a Management Challenge	p. 467
Summary	p. 469
Key Terms	p. 470
Discussion Questions	p. 470
On Your Own: Balancing Roles: Managing Multiple Perspectives	p. 470
Closing Case	p. 474
Glossary	p. 479
Photo Credits	p. 489
Name Index	p. 491
Subject Index	p. 499
Table of Contents provided by Syndetics. All Rights Reserved.

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Organizational Behavior: A Management Challenge

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Table of Contents

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