The Organizational Ombudsman, by Howard, Charles L.
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9781604427783 | 1604427787
- Cover: Paperback
- Copyright: 7/16/2011
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.