FREE SHIPPING

on all orders of $79 or more

10% OFF your purchase of $125 or more!
Use coupon code WEDNESDAY in checkout.
Be Our Guest by The Disney Institute; Kinni, Theodore, 9781423145844
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9781423145844 | 1423145844
  • Cover: Hardcover
  • Copyright: 11/8/2011
  • Rent Book

    (Recommended)

    $19.30
     
    Term
    Due
    Price
  • Buy New Book

    In Stock Usually Ships in 24-48 Hours

    $20.08
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. #xA0; Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a trusted and revered brand around the world for more than eighty-five years.

You might also enjoy...



Please wait while the item is added to your bag...