The Oxford Handbook of Health Care Management

Ewan Ferlie, Professor of Public Services Management, King's College London,Kathleen Montgomery, Professor of the Graduate Division, University of California, Riverside,Anne Reff Pedersen, Associate Professor, Copenhagen Business School

Ewan Ferlie is Professor of Public Services Management at King's College London. He has published widely on themes of organizational change and restructuring in public services organizations, especially in health care and also in higher education. He also writes on the relationship between professionals and managers in health care. He previously co-edited the Oxford Handbook of Public Management. He is currently Hon Chair of the Society for the Study of Organizing in Health Care, a Learned Society which is a constituent member of the UK Academy of Social Sciences.

Kathleen Montgomery is Professor of the Graduate Division and Emerita Professor of Organizations and Management at the University of California, Riverside. She has been a visiting scholar at Oxford University, Stanford, UCLA, and University of Sydney. She is a Past Chair of the Health Care Management Division of the Academy of Management. She earned a PhD in sociology from New York University, where she worked with Eliot Freidson and began her research on the medical profession and relationships between professionals and their environment. Her current research continues this steam, now focusing on issues of trust, integrity, and behavioral norms.

Anne Reff Pedersen is Associate Professor at Department of Organization at Copenhagen Business School. Her research field is organizational studies with a particular interest in Health Care Management and on organization theory and organizational ethnography. She has published articles in Organization, American Review of Public Administration, Management and Management Learning and she has published several books about organizational change, public mangers and management through the patient. She works currently in a research project about health care innovation with a special interest on change practices.

Introduction: The State of Health Care Management Research: A Critical Overview, Ewan Ferlie, Kathleen Montgomery and Anne Reff Pedersen
Part I: Theoretical and Political Approaches to Health Care Management and Organizations
1. Institutionalization and Professionalization, Trish Reay, Elizabeth Goodrick, and Bob Hinings
2. A New Lens on Organizational Innovations in Health Care: Forms and Functions, Stephen Shortell and Rachael Addicott
3. Narratives of Health Policy, Graeme Currie and Graham Martin
4. Culture in Health Care Organizations, Russell Mannion and Huw Davies
5. The Critical Healthcare Management Domain, Martin Kitchener and Richard Thomas
Part II: People in Health Care Organizations: Patients, Professionals, and Leaders
6. Re-humanizing Health Care: Facilitating 'Caring' for Patient-centered Care, Cheryl Rathert, Timothy Vogus, and Laura McClelland
7. Clinical Ethics Support in Contemporary Healthcare: Origins, Practices, and Evaluation, Evan Doran, Ian Kerridge, Christopher Jordens, and Ainsley Newson
8. Interprofessional Interactions and their Impact on Professional Boundaries, Louise Fitzgerald
9. Plural Leadership in Healthcare Organizations: Forms, Potential and Challenges, Viviane Sergi, Mariline Comeau-Vallee, Maria Lusiani, Jean-Louis Denis, and Ann Langley
10. Effective Team Working in Health Care, Michael West and Lynn Markiewicz
Part III: Organizational Processes and Practices in Health Care Management
11. Communities of Practice and Situated Learning in Health Care, Davide Nicolini, Harry Scarbrough, and Julia Gracheva
12. Mobilizing Knowledge in Health Care, Huw Davies, Alison Powell, and Sandra Nutley
13. A Discursive Approach to Organizational Health Communication, Peter Kjaer, Anne Reff Pedersen, and Anja Svejgaard Pors
14. Patient Safety and Quality, Jeffrey Braithwaite and Liam Donaldson
15. Implementing E-Health, Bill Doolin
16. The Paradox of Health Care Performance Management and Measurement, Jenny Lewis
17. Health Care Transparency in Organizational Perspective, Charlotta Levay
Part IV: Issues in the Health Care Organizational Field
18. Re-placing Care: Governing Healthcare through Spatial Arrangements, Lieke Oldenhof, Jeroen Postma, and Roland Bal
19. Interorganizational Networks in Healthcare: Programme Networks, Care Networks, and Integrated Care, Rod Sheaff and Jill Schofield
20. Public-private Partnerships in Health Care, Simon Bishop and Justin Waring
21. Form, Function, and Direction: Toward a Framework for Studying Accountability in Health Care, Karsten Vrangbaek and Haldor Byrkjeflot
22. Pharmaceuticals, Money, and the Healthcare Organizational Field, Wendy Lipworth
23. Management Consulting in Health, Ian Kirkpatrick, Chris Lonsdale, and Indraneth Neogy