The Oxford Handbook of Organizational Climate and Culture

The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm.

No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.

Part One: Introduction and Overview

1. Introduction: The Oxford Handbook of Organizational Climate and Culture
Benjamin Schneider and Karen M. Barbera

Part Two: Micro Processes in Organizations

2. Staffing Within the Social Context
Robert E. Ployhart, Donald Hale Jr., and Michael C. Campion

3. The Role of Socialization, Orientation, and Training Programs in Transmitting Culture and Climate and Enhancing Performance
Daniel C. Feldman and Olivia Amanda O'Neill

4. Motivational Tactics
Gary P. Latham and Christina Sue-Chan

5. Performance Management: Processes that Reflect and Shape Organizational Culture and Climate
Manuel London and Edward M. Mone

6. The Climate and Culture of Leadership in Organizations
David V. Day, Mark A. Griffin, and Kim R. Louw

7. Communication, Organizational Culture, and Organizational Climate
Joann Keyton

8. Positive and Negative Affective Climate and Culture: The Good, The Bad, and The Ugly
Neal M. Ashkanasy and Charmine E. J. Härtel

9. The Effects of Organizational Climate and Culture on Productive and Counterproductive Behavior
Mark G. Ehrhart and Jana L. Raver

10. Employee Stress and Well-Being
Steve M. Jex, Michael T. Sliter, and Ashlie Britton

11. A Big Data, Say-Do Approach to Climate and Culture: A Consulting Perspective
Richard A. Guzzo, Haig R. Nalbantian, and Luis F. Parra

Part Three: Macro Processes in Organizations

12. Career Cultures and Climates in Organizations
Douglas T. Hall and Jeffrey Yip

13. Implications of Organizational Life Cycles for Corporate Culture and Climate
Eric G. Flamholtz and Yvonne Randle

14. Sustainability: How It Shapes Organizational Culture and Climate
Jennifer Howard-Grenville, Stephanie Bertels, and Brooke Lahneman

15. Societal and Organizational Culture: Connections and a Future Agenda
Marcus W. Dickson, Catherine T. Kwantes, and Asiyat B. Magomaeva

Part Four: Outcome and Process Foci for Climate and Culture

16. Service Quality
Dana Yagil

17. Safety Climate: Conceptualization, Measurement, and Improvement
Dov Zohar

18. Climate and Culture for Health Care Performance
Michael A. West, Anna Topakas, and Jeremy F. Dawson

19. The Role of Employee Justice Perceptions in Influencing Climate and Culture
Deborah E. Rupp and Meghan A. Thornton

20. Collaboration and Conflict in Work Teams
Eduardo Salas, Maritza R. Salazar, Jennifer Feitosa, and William S. Kramer

21. A Climate for Engagement: Some Theory, Models, Measures, Research, and Practical Applications
Simon L. Albrecht

22. A Review of the Literature on Ethical Climate and Culture
David M. Mayer

Part Five: Conceptual and Methodological Issues

23. An Organizational Identity Lens for Organizational Climate Scholarship
David A. Whetten and Peter Foreman

24. Organization Change
W. Warner Burke

25. Multilevel and Aggregation Issues in Climate and Culture Research
David Chan

26. Climate and Culture Strength
Vicente González-Romá and José M. Peiró

27. A Configural Approach to the Study of Organizational Culture and Climate
Cheri Ostroff and Mathis Schulte

28. An Evolutionary View of Organizational Culture
Robert Hogan, Robert B. Kaiser, and Tomas Chamorro-Premuzic

Part Six: Climate and Culture in Practice

29. Transforming a Legacy Culture at 3M: Teaching an Elephant How to Dance
Karen B. Paul and Kristofer J. Fenlason

30. Understanding the Role of Organizational Culture and Workgroup Climate in Core People Development Processes at PepsiCo
Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller

31. The Mayo Clinic Way: A Story of Cultural Strength and Sustainability
Leonard L. Berry and Kent D. Seltman

32. From "Hamburger Hell" to "I'm Lovin It": How Organizational Culture Contributed To McDonald's Turnaround
David Small and Jennifer Newton

33. The Tata Group: Lessons on Global Business Excellence from India's Most Prominent Multinational
Shreya Sarkar-Barney

34. A Tall Order and Some Practical Advice for Global Leaders: Managing Across Cultures and Geographies
Kyle Lundby, Robin Moriarty, and Wayne C. Lee

Part Seven: Integration and Conclusions

35. Summary and Conclusion
Benjamin Schneider and Karen M. Barbera