Performance-Based Management Systems: Effective Implementation and Maintenance

Expectations for performance management continue to grow in the public sector, but there remains little understanding on how to effectively implement and sustain these systems. This volume discusses the practical challenges involved in performance measurement efforts and provides context-sensitive guidelines to overcome these obstacles. The book presents theoretical background, empirical studies, and recommendations for theory and practice in order to support practical efforts to build successful performance management systems in public organizations. Developing a framework for analysis, the text offers new insight on the factors that affect implementation.