Pkg Organization Development & Change

Succeed in management with the most popular textbook on the market! Comprehensive and clear, ORGANIZATION DEVELOPMENT AND CHANGE introduces you to organizational structures, strategies, and processes.

Preface

xvii

General Introduction to Organization Development

1

(20)

Part 1 OVERVIEW OF ORGANIZATION DEVELOPMENT

21

(50)

The Nature of Planned Change

22

(22)

The Organization Development Practitioner

44

(27)

Part 2 THE PROCESS OF ORGANIZATION DEVELOPMENT

71

(144)

Entering and Contracting

72

(10)

Diagnosing Organizations

82

(16)

Diagnosing Groups and Jobs

98

(14)

Collecting and Analyzing Diagnostic Information

112

(18)

Feeding Back Diagnostic Information

130

(12)

Designing Interventions

142

(12)

Leading and Managing Change

154

(20)

Evaluating and Institutionalizing Organization Development Interventions

174

(41)

Part 3 HUMAN PROCESS INTERVENTIONS

215

(64)

Interpersonal and Group Process Approaches

216

(28)

Organization Process Approaches

244

(35)

Part 4 TECHNOSTRUCTURAL INTERVENTIONS

279

(100)

Restructuring Organizations

280

(33)

Employee Involvement

313

(30)

Work Design

343

(36)

Part 5 HUMAN RESOURCES MANAGEMENT INTERVENTIONS

379

(90)

Performance Management

380

(32)

Developing and Assisting Members

412

(57)

Part 6 STRATEGIC INTERVENTIONS

469

(84)

Organization and Environment Relationships

470

(28)

Organization Transformation

498

(55)

Part 7 SPECIAL APPLICATIONS OF ORGANIZATION DEVELOPMENT

553

(116)

Organization Development in Global Settings

554

(34)

Organization Development in Health Care, School Systems, and the Public Sector

588

(25)

Future Directions in Organization Development

613

(56)

Glossary

669

(10)

Name Index

679

(14)

Subject Index

693

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Summary

Table of Contents

Supplemental Materials