Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780763747992 | 0763747998
- Cover: Paperback
- Copyright: 12/30/2003
Health Care Market Strategy: From Planning to Action, Third Edition, a standard reference for over ten years, bridges the gap between marketing theory and implementation by showing you, step-by-step, how to develop and execute successful marketing strategies using appropriate tactics. Put the concepts you learned in introductory marketing courses into action using the authors' own unique model---called the strategy/action match--from which you will learn how to determine exactly which tactics to employ in a variety of settings. In this new edition, you'll also discover the latest practical applications for strategy development, the marketing planning process, challenges of a competitive marketplace, vision, and other critical aspects of health care marketing.
Steven G. Hillestad, BA, MA: Adjunct Faculty, Carlson School of Management, University of Minnesota Eric N. Berkowitz, PhD: Professor of Marketing and Associate Dean for Professional Programs, Isenberg School of Management, University of Massachusetts
Preface | xi | ||||
About the Authors | xv | ||||
Acknowledgments | xvii | ||||
Chapter 1 Strategy Development and the Strategic Mind-Set | 1 | (30) | |||
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Chapter 2 Outlining the Marketing Planning Process | 31 | (19) | |||
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Chapter 3 The Challenge of a Competitive Marketplace | 50 | (17) | |||
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Chapter 4 Step 1 The Vision Thing | 67 | (14) | |||
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Chapter 5 Step 2 Conducting the Internal/External Assessment | 81 | (41) | |||
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Chapter 6 Step 3 The Strategy/Action Match | 122 | (37) | |||
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Chapter 7 Step 4 Determining Marketing Actions | 159 | (55) | |||
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Chapter 8 Step 5 Integration of the Marketing Plan | 214 | (8) | |||
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Chapter 9 Step 6 The Approval and Monitoring Process | 222 | (13) | |||
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Chapter 10 Conclusion | 235 | (12) | |||
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Appendix A Consolidation of Key Questions Used in Conducting an Internal/External Analysis | 247 | (7) | |||
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Appendix B Marketing Plan Summary | 254 | (2) | |||
Appendix C Sample Marketing Plan | 256 | (15) | |||
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258 | (13) | |||
Index | 271 |
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