The Power of Stay Interviews for Engagement and Retention Second Edition

An Updated Classic for Reducing Turnover and Improving Engagement. For decades organizations have struggled to better engage and retain their best employees. Retention expert Richard Finnegan proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. Stay Interviews do three things that employee surveys do not: they deliver information that can be used today; they give practical insights for engaging and retaining top performers; and they provide managers with a reliable process for developing individual stay plans. One of SHRM's all-time bestselling books, The Power of Stay Interviews,is now revised and updated to reflect Generations at work, including Millennials and Older Workers, brand-new Stay Interview questions, and introduces “Finnegan’s Arrow”—a potent business-driven strategy for Stay Interviews.

Dick Finnegan, CEO of C-Suite Analytics and the Finnegan Institute, is widely recognized as the leading thinker on Stay Interviews and has worked with scores of companies around the world to improve their engagement and retention. A high-demand keynote speaker for executive meetings and conferences, Finnegan’s other books include HR’s Greatest Challenge (SHRM), Rethinking Retention in Good Times and Bad, The Stay Interview, and Raise Your Team’s Employee Engagement Score (AMACOM).