Problem Solving in Organizations

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Summary

An indispensable guide to the design and execution of business improvement projects in real organizational settings.

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List of figures
List of tables
List of boxes
Preface to the first edition
Preface to the second edition
Fundamentals
Scope and nature of this handbook
Student projects
Problem-solving projects
Generic design theory
Using problem-solving projects to develop generic theory
The Problem-solving Project
Intake and orientation
Theory-informed diagnosis of business problems
Solution design
Change plan design and the actual change process
Evaluation, learning and termination
On Methods
Qualitative research methods
Searching and using scholarly literature
Quality criteria for research
Case Material
Cases
References
Table of Contents provided by Publisher. All Rights Reserved.