The Psychology of Conflict and Conflict Management in Organizations

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9780805855166 | 0805855165
Cover: Hardcover
Copyright: 12/20/2007

Rent

(Recommended)

$75.34

Term

Due

Price

Semester

Dec 13

$79.31

Quarter

Aug 16

$75.34

Short Term

Jul 17

$71.38

*This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.
Buy New

Usually Ships in 3-5 Business Days

$108.36
eBook

Available Instantly

Online: 180 Days

Downloadable: 180 Days

$43.31

Workplace conflict is ubiquitous, and affects managers and their employees in many ways. But what are the origins of workplace conflict? How do people manage their workplace conflicts, and with what consequences? Why do conflicts escalate so easily, and how does it affect health and well-being, the quality of group decision making and organizational creativity and innovations?

Please wait while the item is added to your bag...

Series Foreword	p. xi
Contributors	p. xiii
Introduction: Setting the Stage
Conflict in the Workplace: Sources, Functions, and Dynamics Across Multiple Levels of Analysis	p. 3
Conflict at Work Throughout the History of Organizations	p. 55
Interpersonal and Group Levels of Analysis
Communication Processes and Conflict Management	p. 81
Conflict and Group Decision Making: The Role of Social Motivation	p. 115
Dissent as a Facilitator: Individual- and Group-Level Effects on Creativity and Performance	p. 149
Conflict, Diversity, and Faultlines in Workgroups	p. 179
Workplace Aggression and Conflict: Constructs, Commonalities, and Challenges for Future Inquiry	p. 211
Conflict Escalation in Organizations	p. 245
Conflict, Health, and Well-Being	p. 267
Organizational Level of Analysis
The Role of Third Parties/Mediation in Managing Conflict in Organizations	p. 291
Organizational Dispute Resolution Systems	p. 321
Union-Management Conflict: Historical Trends and New Directions	p. 353
Social Identification Processes, Conflict, and Fairness Concerns in Intergroup Mergers	p. 385
Commentaries
On the Outside Looking In: Window Shopping for Insights Into Diversity-Driven Conflict	p. 415
Making Sense of an Elusive Phenomenon	p. 425
Theory of Conflict in the Workplace: Whence and Whither	p. 435
Conflicts in the Study of Conflict in Organizations	p. 445
Author Index	p. 455
Subject Index	p. 479
Table of Contents provided by Ingram. All Rights Reserved.

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

The Psychology of Conflict and Conflict Management in Organizations

Summary

Table of Contents

Supplemental Materials