Psychology and the World of Work Second

Psychology and the World of Work is designed for undergraduate and postgraduate modules in work psychology. This new edition has been fully revised and updated to include recent research findings in the area of work psychology. New features such as learning objectives and chapter summaries make this text and ideal course companion.

David A. Statt is Director of MBA programm, Heriot-Watt University.

List of figures

xi

List of tables

xii

Preface

xiii

Acknowledgements

xv

General Introduction

1

(2)

part one THE ORIGINS OF THE WORLD OF WORK

3

(22)

The Twentieth Century Model

5

(20)

The world of work before psychology

5

(4)

The Industrial Revolution and the modern world

9

(5)

Scientific psychology and the modern world

14

(11)

part two THE WORKPLACE SETTING

25

(134)

Organizations

27

(16)

What is an organization?

27

(2)

Types of organization

29

(3)

Organizing rather than organization

32

(1)

Conflicts of interest

33

(1)

Power and political behaviour

34

(4)

Communicating and the use of information

38

(1)

Organizational culture(s)

39

(1)

The psychological contract

40

(3)

The work environment

43

(21)

The senses

43

(14)

Ergonomics/human factors

57

(4)

Acccidents and human error

61

(3)

The time dimension

64

(18)

What do we mean by change?

64

(1)

The interacting layers of time

65

(2)

The psychology of time

67

(15)

Work and mental health

82

(19)

Health and mental health

83

(2)

Stress

85

(16)

The unconscious at work

101

(20)

The physiological unconscious

101

(1)

The dynamic unconscious

102

(2)

Using the unconscious in selecting staff

104

(1)

Personality profiling

104

(2)

Why you can't hire `hands'

106

(3)

How organizations can split personalities

109

(1)

`Self' defence

110

(2)

How we collude with our organizations

112

(2)

Interpersonal relationships at work

114

(1)

Transactional Analysis

114

(2)

The neurotic organization

116

(1)

The unconscious barriers to change

117

(4)

Group dynamics and working-group relationships

121

(20)

The importance of groups

122

(1)

Unintended influence

122

(2)

Intended influence

124

(5)

Intragroup relations

129

(5)

Intergroup relations

134

(3)

Working-group relationships

137

(4)

Work, non-work and in-between

141

(18)

Work and employment

142

(3)

Unemployment

145

(4)

Psychological effects of unemployment

149

(4)

Individual differences in experience of unemployment

153

(2)

Retirement

155

(4)

part three THE INDIVIDUAL'S WORKING LIFE

159

(148)

Personality factors

161

(24)

Formal theories of personality

162

(1)

The psychoanalytic approach

163

(3)

The behaviourist approach

166

(2)

Humanism

168

(2)

Trait theory

170

(3)

Informal theories of personality

173

(2)

Socialization

175

(5)

Individual personality characteristics

180

(5)

Measuring human abilities and their individual differences

185

(14)

Testing

186

(8)

Measurement of interests

194

(1)

Tests of specific aptitudes and abilities

195

(4)

Recruitment and selection

199

(20)

The process of recruitment and selection

200

(1)

The ideal model: recruitment and selection

201

(18)

Learning, training and development

219

(27)

Learning

219

(12)

Training

231

(9)

Staff development

240

(6)

Motivation

246

(21)

Informal theories of motivation

247

(1)

Organizational implications

248

(1)

Formal theories of motivation

249

(11)

Motivation theories in general

260

(2)

Motivation and management

262

(5)

Attitudes, attitude change and job satisfaction

267

(20)

Attitude change

268

(6)

Attitudes and behaviour

274

(1)

Attitude change, behaviour and cognitive dissonance

275

(4)

Attitudes to work: job satisfaction

279

(8)

Leadership

287

(20)

Formal theories of leadership

288

(8)

Leadership and management

296

(4)

Followership

300

(7)

part four CHANGES IN THE WORLD OF WORK

307

(62)

The effects of new technology

309

(19)

Technology and work

310

(5)

Job design and redesign

315

(5)

Introducing the new `new technology'

320

(8)

Women at work

328

(15)

What is women's work?

329

(9)

Organizations and sexuality

338

(5)

Change management

343

(10)

Types of organizational change

344

(1)

Sources of change

344

(3)

Managing the change process

347

(4)

The experience of individual employees

351

(2)

Back to the future

353

(16)

What is likely to change?

354

(4)

What is likely to stay the same?

358

(11)

Appendix: Data Collection and Analysis

369

(35)

Frances Pfab

Key studies

404

(13)

References

417

(24)

Author index

441

Subject index

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Psychology and the World of Work Second Edition

Summary

Author Biography

Table of Contents

Supplemental Materials