In Search of Excellence

The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

Acknowledgments	p. vii
Special Acknowledgment	p. xi
Preface	p. xiii
Introduction	p. xv
The Saving Remnant
Successful American Companies	p. 3
Toward New Theory
The Rational Model	p. 29
Man Waiting for Motivation	p. 55
Back to Basics
Managing Ambiguity and Paradox	p. 89
A Bias for Action	p. 119
Close to the Customer	p. 156
Autonomy and Entrepreneurship	p. 200
Productivity Through People	p. 235
Hands-On, Value-Driven	p. 279
Stick to the Knitting	p. 292
Simple Form, Lean Staff	p. 306
Simultaneous Loose-Tight Properties	p. 318
Notes	p. 327
Index	p. 350
Table of Contents provided by Ingram. All Rights Reserved.

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In Search of Excellence

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Table of Contents

Supplemental Materials