Handbook of Human Resource Management in

The practice of public human resource management has evolved significantly in recent years due toincreased outsourcing, privatization, and the diminution of public employee rights. This thoroughly revised and updated edition of the classic reference Handbook of Human Resource Management in Government offers authoritative, state-of-the-art information for public administrators and human resource professionals. The third edition features contributions from noted experts in the field, including Donald E. Klingner, Mary E. Guy, Jonathan P. West, Jeffrey L. Brudney, Montgomery Van Wart, J. J. Steven Ott, Norma M. Riccucci, and many more.

The Handbook of Human Resource Management in Government offers expert advice and insights on crucial issues such as diversity, EEO regulations and other legal issues, compensation, sexual harassment, job analysis, performance appraisal and more. The contributors also go beyond the traditional view of human resource management issues, showing that HRM is a strategic management tool, encompassing such cutting-edge topics as Total Quality Management, benchmarking, strategic planning, budgeting, information technology, and more.

Praise for the Handbook of Human Resource Management in Government

"This third edition of the Handbook of Human Resource Management in Government is an essential resource for scholars, practitioners, and general readers in need of concise summaries of up-to-date, cutting-edge, public personnel administration research. No other handbook on the market more concisely, more comprehensively, more clearly synthesizes this vast, rapidly changing field that remains so vital to effective government performance." —Richard Stillman, editor-in-chief, Public Administration Review

"The Handbook of Human Resource Management in Government comprehensively and seamlessly blends theory and practice. The result is a clear road map that can finally make HR a key player in helping thegovernment meet the unprecedented challenges facing our nation, our states, and our communities." —Bob Lavigna, vice president, Research, Partnership for Public Service, Washington, DC

"With each successive edition, Condrey's Handbook of Human Resource Management in Government becomes a more essential tool for graduate students who wish to improve their understanding of this field. Condrey's own expertise has enabled him to take contributions from leading experts in the field and shape them into a reader that is comprehensive, engaging, and authoritative."—Donald E. Klingner, University of Colorado Distinguished Professor, School of Public Affairs, University of Colorado at Colorado Springs; former president, American Society for Public Administration; and fellow, National Academy of Public Administration

"For anyone concerned with HRM in government, this updated and expanded volume is 'must reading.'"—Meredith Newman, president, American Society for Public Administration

The Editor Stephen E. Condrey, Ph.D., is senior associate and program director for human resource management with the University of Georgia's Carl Vinson Institute of Government. He is also adjunct professor of public administration and policy in the School of Public and International Affairs at the University of Georgia. He has over a quarter of a century experience in human resource management and has consulted nationally and internationally with over seven hundred organizations on personnel-related issues. He presently serves as editor-in-chief of the Review of Public Personnel Administration and is a member of the editorial board of Public Personnel Management.

Tables, Figures, and Exhibits	p. xi
Preface	p. xv
Acknowledgments	p. xix
The Editor	p. xxi
The Contributors	p. xxiii
Introduction: Toward Relevant Human Resource Management	p. xxxix
Human Resource Management in a Changing Environment	p. 1
The Changing Roles of the Human Resource Office	p. 5
Human Resource Management in a Human Capital Environment	p. 27
Beyond Civil Service: The Politics of the Emergent Paradigms	p. 45
Civil Service Reform in the United States: Patterns and Trends	p. 73
The Public sector Workforce	p. 95
Staffing the Bureaucracy: Employee Recruitment and Selection	p. 99
Managing the Flexible Public Workforce: Issues and Implications	p. 129
Valuing Diversity in the Changing Workplace	p. 149
Managing an Aging Workforce: Trends, Issues, and Strategies	p. 171
Managing Technology in the Context of Public Human Resources	p. 199
Using Volunteers in the Workplace	p. 231
Managing Human Resources	p. 257
Going Beyond Human Resource Management Technique	p. 261
Developing Practical Strategies for Maintaining Ethical Behavior	p. 279
Increasing Organizational Investment in Employee Development	p. 299
Understanding Organizational Climate and Culture	p. 323
Conflict in the Workplace: Strategic Choices, Great Outcomes	p. 349
Working with Employee Unions	p. 379
Managing Local Government Human Resources Around Catastrophic Events	p. 403
The Legal Environment of Human Resource Management	p. 419
The Legal Issues in Human Resource Management	p. 423
Affirmative Action	p. 455
Sexual Harassment	p. 475
The Americans with Disabilities Act	p. 491
Employee Motivation, Assessment, and Compensation	p. 515
Motivating Employees: The Role of the Manager	p. 519
Designing Effective Performance Appraisal Systems	p. 555
Applying Effective Job Analysis Methods	p. 587
Conducting Assessment Centers	p. 615
Using Work Management and Job Evaluation Systems	p. 635
Designing and Creating an Effective Compensation Plan	p. 663
Tools for Integrating Human Resources into the Organizational Mission	p. 687
Benchmarking Performance	p. 691
Strategic Planning	p. 715
Conducting Practical Human Resource Management Research	p. 735
Contracting for Human Resource Services: Outsourcing, Privatization, and Using Consultants	p. 769
Managing Employee Benefits: From Health Care to Pensions	p. 817
The Budgeting Process: The Role of the Human Resource Professional	p. 835
Conclusion: Toward Effective Human Resource Management	p. 861
Online Resources	p. 867
References	p. 893
Name Index	p. 983
Subject Index	p. 989
Table of Contents provided by Ingram. All Rights Reserved.

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Handbook of Human Resource Management in Government

Summary

Author Biography

Table of Contents

Supplemental Materials