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The Service Profit Chain

by Sasser, W. Earl; Schlesinger, Leonard A.; Heskett, James L.

ISBN: 9780684832562

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Hardcover

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by Schlesinger, Leonard A.; Kiefer, Charles F.; Brown, Paul B. (CON)

ISBN: 9781422143612

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Hardcover

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Due Date: 6/7/2024

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The Value Profit Chain Treat Employees Like ...

by Heskett, James L.; Sasser, W. Earl; Schlesinger, Leonard A.

ISBN: 9781476799988

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Paperback

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What Great Service Leaders Know and Do ...

by Heskett, James L.; Sasser, W. Earl; Schlesinger, Leonard A.

ISBN: 9781626565845

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