Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

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Summary

The man who made Verizon #1 in wireless teaches managers how to how to drive results, develop people, and build careers.

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Foreword	p. ix
Acknowledgments	p. xi
Introduction	p. xiii
Why Managers Struggle	p. 1
The Power of Trust: Integrity, Openness, and Respect	p. 21
The First Obligation of a Manager: Get Results	p. 41
Keeping Things Simple	p. 63
The Leader Models Accountability and Builds It in Others	p. 85
Accountability Techniques for Driving Results	p. 111
The Mindset of Successful Managers	p. 137
Managing Distractions	p. 155
Building a Culture of Performance	p. 169
Conclusion	p. 191
Endnotes	p. 193
Index	p. 195
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