Agencies How Governments Do Things through

Many countries now use agencies to deliver central government services. There have been many claims about the benefits of organizing and delivering government in this way, but there has been little research into how they work in practice. This book both reviews existing theories and models of "agentification" and adds detailed analysis of major new empirical evidence.

Christopher Pollitt is Professor at the Centre for Public Management, Erasmus University, the Netherlands.

Colin Talbot is Professor of Public Policy, Nottingham University.

Janice Caulfield is Assistant Professor of Politics and Public Administration, University of Hong Kong.

Amanda Smullen is Research Assistant, Erasmus University, the Netherlands.

List of Tables and Figures

viii

Notes on the Authors

ix

Acknowledgements

x

Part I Setting the Scene

1

(46)

1 Agencies: The Context

3

(27)

2 Modern Agencies - The Ideal Type

30

(17)

Part II Agencies in Four Countries: A Comparison

47

(68)

3 Finland

49

(14)

4 The Netherlands

63

(16)

5 Sweden

79

(18)

6 The United Kingdom

97

(18)

Part III Comparing Tasks

115

(128)

7 Prisons

117

(30)

8 Meteorology

147

(36)

9 Forestry

183

(33)

10 Social Security

216

(27)

Part IV Conclusions

243

(24)

11 Conclusions

245

(22)

Appendix: The EUROPAIR Research Project

267

(3)

Notes

270

(1)

References

271

(15)

Index

286

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Agencies How Governments Do Things through Semi-Autonomous Organizations

Summary

Author Biography

Table of Contents

Supplemental Materials