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Send by Shipley, Davidschwalbe, Will, 9780307275998
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9780307275998 | 030727599X
  • Cover: Trade Paper
  • Copyright: 8/24/2010
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Send—the classic guide to email for office and home—has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, Send dissects all the major minefields and pitfalls of email.

It provides clear rules for constructing effective emails, for handheld etiquette, for handling the “emotional email,” and for navigating all of today’s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. Send is now more than ever the essential book about email for businesspeople and professionals everywhere.

“Informative, entertaining, thorough, and thoughtful.” —Dave Barry, The New York Times Book Review

“Read it or weep.” —Michael Lewis

“Handy . . . Written with concision and good sense.” —The Wall Street Journal

“Witty and wily . . . Fun to read.” —O, The Oprah Magazine

“With Shipley and Schwalbe’s excellent instructions in hand we can email as confidently as we load the dishwasher and turn on the microwave.” —New York Review of Books

“This is just the book I’ve been waiting for.” —Bill Bryson

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