Six Sigma Business Scorecard
, by Gupta, PraveenNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780071479431 | 0071479430
- Cover: Hardcover
- Copyright: 1/2/2007
New to this edition: The authors have added strategic planning, project execution, and innovation to the business scorecard Market in the United States: Six Sigma Black Belts (350,000), industrial production managers (182,000), Lean Manufacturing project managers (100,000), and Industrial Engineers (195,000)
Praveen Gupta President of Accelper Consulting, has gained extensive experience in the field of business management over 25 years. He has been a pioneer of Six Sigma methodology at Motorola, and of optimizing business performance by using his Execution Map consisting of Business Scorecard, Six Sigma, innovation, and process management. For each of the four elements, he has authored a book providing simple-to-use but powerful tools. Mr. Gupta writes a monthly column, "Six Sigma Sense," and has authored or co-authored several books, including The Six Sigma Performance Handbook, Healthcare Excellence, and Business Innovation in the 21st Century. He holds a BSEE from the Indian Institute of Technology and an MSEE from the Illinois Institute of Technology. He is also a member of the Chicago Executive Club, the Turnaround Management Association, and IPC. Mr. Gupta is a Master Six Sigma Black Belt and a Fellow of ASQ. He teaches at DePaul University and the Illinois Institute of Technology, both in Chicago, Illinois.
Foreword by A. William Wiggenhorn | xiii | ||||
Foreword by Mohanbir S. Sawhney | xv | ||||
Preface | xvii | ||||
CHAPTER ONE. TRENDS IN PERFORMANCE MEASUREMENTS | 1 | ||||
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CHAPTER TWO. SIX SIGMA—AN OVERVIEW | 19 | ||||
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CHAPTER THREE. NEED FOR THE SIX SIGMA BUSINESS SCORECARD | 45 | ||||
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CHAPTER FOUR. THE SIX SIGMA BUSINESS SCORECARD | 63 | ||||
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CHAPTER FIVE. PLANNING FOR THE SIX SIGMA BUSINESS SCORECARD | 95 | ||||
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CHAPTER SIX. SIX SIGMA BUSINESS SCORECARD DEVELOPMENT | 115 | ||||
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CHAPTER SEVEN. MEASURES OF INNOVATION | 135 | ||||
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CHAPTER EIGHT. IMPLEMENTING THE SIX SIGMA BUSINESS SCORECARD | 145 | ||||
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CHAPTER NINE. STRATEGY FOR EXECUTION | 159 | ||||
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CHAPTER TEN. ADAPTING THE SIX SIGMA BUSINESS SCORECARD TO SMALL BUSINESSES | 191 | ||||
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CHAPTER ELEVEN. MONITORING PERFORMANCE USING THE SIX SIGMA BUSINESS SCORECARD | 197 | ||||
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CHAPTER TWELVE. PERFORMANCE, PROFITABILITY, AND STANDARDS | 211 | ||||
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CHAPTER THIRTEEN. LEADERSHIP FOR PERFORMANCE | 229 | ||||
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CHAPTER FOURTEEN. SIX SIGMA BUSINESS SCORECARD VALIDATION | 245 | ||||
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CHAPTER FIFTEEN. FIELD IMPLEMENTATION | 259 | ||||
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CHAPTER SIXTEEN. INTEGRATING THE SIX SIGMA BUSINESS SCORECARD AND QUALITY MANAGEMENT SYSTEMS | 275 | ||||
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Note from the Author | 293 | ||||
Index | 295 |
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