Six Sigma for Green Belts and Champions

"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement."--Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ)"The authors provide the perfect blend of managerial insight and a straightforward "how to" approach to statistics. Anyone interested in learning about Six Sigma for the first time, or practitioners wanting to learn more, will find this book to-the-point, exciting, and easy to read. And also hard to put down!"--Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami University (Ohio)"This book provides an excellent,understanding of the foundations of quality management that provide a basis for the evolution of Six Sigma. For executives who wish to be "Champions" of Six Sigma, this book provides an understanding of what to expect of Green Belts as they work through a DMAIC project and what they should expect of themselves. Green Belt candidates will find the case studies extremely useful and informative. Both Champions and Green Belts will benefit from the comprehensive coverage of certification."--Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca Raton Community Hospital and President, Sterling Enterprises International, Inc.The first complete Six Sigmaimplementation guide for Green Belts and Champions! Understand the rationale for Six Sigma Implement a proven executive framework for a successful quality initiative Use the DMAIC method for improvement from start to finish: Define, Meas