Staffing Organizations: Contemporary Practice

This practical textbook shows how to develop and administer effective staffing procedures,including job analysis,measuring performance &making sound hiring decisions.New editor includes a wealth of cutting edge theory &research. New to this edition:5 fac

Series Foreword

xi

Preface

xv

Introduction

1

(32)

Aims of the Chapter

1

(1)

Staffing Organizations Defined

1

(1)

A Focus on the Changing Nature of Work

2

(7)

A Focus on Individual Differences

9

(7)

A Focus on the Work and Work Environment

16

(7)

A Focus on How Staffing Contributes to Organizational Effectiveness

23

(2)

A Focus on the Influence of Federal Employment Legislation and Court Cases

25

(3)

Summary

28

(5)

Measurement Concepts and Data Analytic Tools

33

(67)

Background

33

(2)

Aims of the Chapter

35

(2)

Nature of Measurement

37

(5)

Manifest and Latent Variables

42

(1)

Summarizing Measurements of Individual Differences

43

(6)

Covariation

49

(5)

The Pearson Product-Moment Correlation Coefficient (r)

54

(7)

Predictions Based on Correlation

61

(5)

Predictions Using Multiple Predictors

66

(5)

Reliability

71

(6)

Validity

77

(1)

Moderated Regression

78

(3)

Structural Equation Modeling

81

(6)

Hierarchical Linear Modeling

87

(3)

Item Response Theory

90

(7)

Summary

97

(3)

Job Analysis

100

(51)

Aims of the Chapter

100

(4)

Job Analysis is the Foundation of Staffing

104

(2)

The Larger Environment

106

(7)

Historical Perspectives on Job Analysis

113

(6)

Modern Perspectives on Jobs and Job Specifications

119

(12)

Current Challenges for Job Analysis

131

(16)

Summary

147

(4)

Performance and Criterion Development

151

(86)

Aims of the Chapter

151

(2)

The Importance of Organizational Context and Goals

153

(3)

Criteria Defined

156

(4)

Models of the Job Performance Domain

160

(5)

Desirable Aspects of Criteria

165

(5)

Objective Criterion Measures

170

(8)

Judgmental Criterion Measures

178

(16)

A Comparison of Objective and Judgmental Criteria

194

(1)

Criterion Measurement Considerations

195

(10)

Current Challenges for Performance and Criterion Development

205

(19)

Summary

224

(13)

Recruitment: Retention and Attraction

237

(63)

Aims of the Chapter

237

(2)

Internal Recruitment

239

(22)

External Recruitment

261

(27)

Current Challenges for Internal and External Recruitment

288

(5)

Summary

293

(7)

Validation Strategies and Utility

300

(65)

Aims of the Chapter

300

(2)

Approaches to Validation

302

(11)

Validity Based on Test Content

313

(6)

Validity Based on the Theoretical Meaningfulness of Tests

319

(20)

Validity Based on the Consequences of Testing

339

(5)

Test Utility

344

(15)

Summary

359

(6)

Hiring Procedures: An Overview

365

(37)

Aims of the Chapter

365

(1)

Predictors: A General Definition

366

(1)

A Model of the Predictor-Response Process

367

(3)

The Structure and Function of the Predictor Domain

370

(9)

Evaluating the Adequacy of Predictors

379

(6)

Use of Predictors in Staffing Practice

385

(4)

Current Issues in Predictor Development

389

(8)

Summary

397

(5)

Hiring Procedures I: Cognitive Ability and Certification Exams

402

(32)

Aims of the Chapter

402

(1)

Paper-and-Pencil Tests of General Ability

402

(14)

Racial Subgroup Differences and Cognitive Ability

416

(10)

Licensure and Certification Exams

426

(3)

Summary

429

(5)

Hiring Procedures II: Personality Tests, Affective Measures, Interests, and Biodata

434

(57)

Aims of the Chapter

434

(2)

Personality and Personality Tests

436

(33)

Interests and Interest Testing

469

(7)

Biographical Data

476

(8)

Summary

484

(7)

Hiring Procedures III: Interviews, Performance-Based Tests, Simulations, and Physical Ability

491

(68)

Aims of the Chapter

491

(1)

Interviews

492

(18)

Performance-Based and Simulation Testing

510

(32)

Physical Ability Testing

542

(8)

Summary

550

(9)

The Practice of Staffing: Legal, Professional, and Ethical Concerns

559

(33)

Aims of the Chapter

559

(1)

A Tripartite View of Staffing Practice

560

(2)

Legal Issues

562

(14)

Professional Standards

576

(5)

Ethical Considerations

581

(1)

Current Issues in Staffing Practice

582

(8)

Summary

590

(2)

Staffing Organizations: Review and Implications

592

(31)

Aims of the Chapter

592

(3)

Effective Staffing: Emphasizing Some Key Points

595

(1)

Recommendations for Practical Staffing Problems

596

(14)

Speculation on the Future Innovations in Staffing

610

(4)

Implications for the Job Seeker

614

(5)

Summary

619

(4)

Author Index

623

(14)

Subject Index

637

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Staffing Organizations: Contemporary Practice and Theory

Summary

Table of Contents

Supplemental Materials