Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency

This book describes best practices used by industry leaders to craft effective business strategies and structure and align resources to execute and defend them. Written as a strategic primer, the text helps prepare readers for an IT and managerial discipline gaining momentum in organizations of all sizes. This book identifies and explains the fundamental principles upon which successful business process improvement projects and continuous improvement programs are based, and it goes beyond strategy by precisely describing the crucial processes.