SectionI General Skills for the Medical Assistant Chapter1 Communication Skills for Medical Assistants Chapter2 Law and Ethics Chapter3 Medical Office Procedures SectionII Anatomy and Physiology Chapter4 Organization of the Body and Integumentary System Chapter5 Skeletal and Muscular Systems Chapter6 Nervous System, Special Senses, and Endocrine System Chapter7 Digestive System and Nutrition Chapter8 Cardiovascular and Respiratory Systems Chapter9 Urinary and Reproductive Systems SectionIII Clinical Medical Assistant Skills Chapter10 Appointments and Schedules Chapter11 Medical Documentation Chapter12 Medical Insurance Coding Chapter13 Managing Medical Office Finances Chapter14 Health Insurance and Processing Claims SectionIV Clinical Medical Assistant Skills Chapter15 Medical Asepsis and Infection Control Chapter16 Medical History and Patient Assessment Chapter17 Assisting with the Physical Examination Chapter18 Assisting with Minor Office Surgery Chapter19 Pharmacology and Drug Administration Chapter20 Diagnostic Testing Chapter21 Patient Education Chapter22 Medical Office Emergencies and Emergency Preparedness SectionV Clinical Laboratory Chapter23 Medical Assistant Role in the Clinical Laboratory Chapter24 Hematology Chapter25 Phlebotomy Chapter26 Immunology and Immunohematology Chapter27 Urinalysis Chapter28 Clinical Chemistry Chapter29 Microbiology
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