Subject to Change, by Merholz, Peter
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- ISBN: 9780596516833 | 0596516835
- Cover: Hardcover
- Copyright: 4/1/2008
Packed with case studies, this book provides an in-depth look at user experience (UX) as the key element in designing products and services. Written by executives at Adaptive Path, a prominent consulting firm on product strategy and design, Subject to Change takes a strategic look at why and how products should conform to people, rather than have people conform to products. The authors demonstrate how products and services that allow customers to have a meaningful experience are more successful, as the experience with Web 2.0 is proving.