Technology Planning

Organized around the structure of a technology plan, this book explains each subject area and how each part of the plan is related. Individual chapters cover: The Purpose and Need for a Technology Plan, The Description of the Library, Challenges Facing the Library, Emerging Technologies, Current Technology Environment, Assessment of the Current Environment, Evaluation of the Library's Web Site, Recommendations, and Evaluation of the Plan.

Joseph R. Matthews is president of his consulting company Matthews & Associates in Carlsbad, California.

Acknowledgments

ix

Introduction

xi

Chapter 1: Purpose and Need for a Technology Plan

1

(12)

Why a Technology Plan?

3

(1)

Purpose of the Plan

3

(4)

Who Should Be Involved?

7

(1)

Fundamental Issue

8

(1)

Planning Resources

8

(1)

Structure of a Technology Plan

9

(1)

Suggested Web Resources

10

(2)

Notes

12

(1)

Chapter 2: Description of the Library

13

(12)

Mission Statement

15

(1)

Sample Section from a Technology Plan

16

(7)

1.0 Introduction

16

(1)

1.1 History

16

(1)

1.2 Description of the Library

16

(1)

1.3 University and Library Mission Statements

17

(2)

1.4 Staffing

19

(1)

1.5 Budget/Expenditures 2001-2002

20

(1)

1.6 Collection Size

20

(1)

1.7 Collection Size Comparisons

21

(1)

1.8 Library Automated Systems Technology Overview

22

(1)

Notes

23

(2)

Chapter 3: Challenges Facing the Library

25

(16)

SWOT Analysis

26

(4)

Strategies

30

(3)

Sample Section from a Technology Plan

33

(5)

Section 2: Challenges Facing the Library

33

(5)

Notes

38

(3)

Chapter 4: Emerging Technologies

41

(12)

TCP/IP Everywhere

42

(1)

Peer-to-Peer Networking

43

(2)

XML

45

(1)

Wireless Connections

46

(1)

Voice and Translation Capabilities

47

(1)

Web Services

48

(3)

Custom Integration

48

(1)

Middleware Product

48

(1)

Web Services

48

(3)

RFID

51

(1)

Summary

51

(1)

Notes

52

(1)

Chapter 5: Current Technology Environment

53

(12)

Sample Section from a Technology Plan

57

(7)

Current Technology Environment

57

(7)

Notes

64

(1)

Chapter 6: Assessment of the Current Technology Environment

65

(18)

Sample Section from a Technology Plan

73

(9)

Assessment of Current Technology Environment

73

(9)

Notes

82

(1)

Chapter 7: Evaluation of a Library's Web Site

83

(16)

Web Site Design

84

(6)

Usability Guidelines

88

(2)

Evaluating Your Library's Web Site

90

(1)

Sample Section from a Technology Plan

90

(7)

Introduction

90

(1)

Evaluation of SFPL's Web Site and Comparison to San Jose Library

91

(4)

Recommendations

95

(1)

Summary

96

(1)

Notes

97

(2)

Chapter 8: Recommendations

99

(12)

Sample Section from a Technology Plan

102

(7)

Recommendations

102

(5)

Summary

107

(2)

Notes

109

(2)

Chapter 9: Updating the Plan

111

(8)

How

113

(1)

Who

114

(1)

Summary

115

(3)

Executive Summary

115

(3)

Notes

118

(1)

Appendix A: Forms

119

(6)

Form A. Current Technology Inventory

120

(2)

Form B. Evaluation of Staff Skills

122

(2)

Form C. Technology Assessment

124

(1)

Appendix B: Analysis of Library Information System Options

125

(10)

Definitions

126

(1)

Strengths and Weaknesses

127

(6)

Control of Software

127

(1)

Support Staff

128

(1)

Infrastructure

129

(1)

Implementation, Time Frames, and Conversion Cost

130

(1)

Implementation Cost Issues

131

(1)

Transaction Volumes and Security Issues

132

(1)

Cost Analysis

133

(1)

Notes

134

(1)

Index

135

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Summary

Author Biography

Table of Contents

Supplemental Materials