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Textbook of Social Administration: The Consumer-Centered Approach

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Textbook of Social Administration: The Consumer-Centered Approach by Poertner; John, 9780789031778
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  • ISBN: 9780789031778 | 0789031779
  • Cover: Hardcover
  • Copyright: 9/18/2007
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The Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction between social workers and their clients. Book jacket.


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