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- ISBN: 9780878408436 | 0878408436
- Cover: Hardcover
- Copyright: 3/1/2001
William B. Werther is the codirector of the Center for Nonprofit Management and Office Depot Management Scholar at the University of Miami. He also is a past chair for the Managerial Consultation Division of the Academy of Management, Fellow and past chair of the International Society for Productivity and Quality Research, and Fellow in the World Academy of Productivity Science.